Ryan Ford - Service Center

Brad is a terrible service advisor to say the least. After I went to pick up a vehicle when he hung up on me after asking for more than 1 call in over 3 weeks, he threatened to fight me in the parking l After I went to pick up a vehicle when he hung up on me after asking for more than 1 call in over 3 weeks, he threatened to fight me in the parking lot. Very unprofessional when all I wanted was to pick the car up due to not wanting to do business with a company that can even pick up the phone with an update. More

Dropped the car off and they did everything that was needed. It was a quick service and they even delivered the car back that same day! Great service! needed. It was a quick service and they even delivered the car back that same day! Great service! More

The service department is always very professional and honest. They are courteous and easy to work with. honest. They are courteous and easy to work with. More

I have had a wonderful experience with Ryan Ford, from purchase to service. I will go to them for my next vehicle purchase when the time comes. purchase to service. I will go to them for my next vehicle purchase when the time comes. More

My recent experience with Ryan Ford was in the service department. With Julian Vergara in the service department I would give them 5 stars, without Julian, 0 stars. The person makes all the difference t department. With Julian Vergara in the service department I would give them 5 stars, without Julian, 0 stars. The person makes all the difference to the experience in this case. Julian’s service is exceptional and he has earned our repeat business for Ryan Ford. More

UPDATED: Took my car in for non working HVAC blower. They told me it would need a new blower for $661 all in. 2014 Mustang. I just had them give me my car back, cost me over $200 in diagnostic fees. They told me it would need a new blower for $661 all in. 2014 Mustang. I just had them give me my car back, cost me over $200 in diagnostic fees. Pulled the blower out and bench tested it and it worked fine. Downloaded Ford wiring diagram. Put blower back in and bypassed the relay under the hood and it worked fine. Replaced relay-$20 part at auto zone. And the HVAC is back to normal. The Update: Inside of a month, Ford sent a survey via email. I provided the same info as I did here. The service manager contacted me via phone to apologize and offered a full refund after I explained how I found the problem and fixed it. I appreciate the customer service. The car pickup and delivery to and from my home went smoothly as well and the couriers were nice. More

Friendly and professional staff. Prompt service and my car was fixed by the time they said Prompt service and my car was fixed by the time they said More

On time appointment and completion. Wait area comfortable and clean. Advisor very accommodating and informative…. Wait area comfortable and clean. Advisor very accommodating and informative…. More

Most professional dealership, service department that I’ve dealt with. Communication was excellent and the service was top-notch. Look forward to doing business with them again. I’ve dealt with. Communication was excellent and the service was top-notch. Look forward to doing business with them again. More

Very satisfied with the service, professionalism, and speed of work done on my vehicle. Will continue to use Ryan Ford for my service needs. speed of work done on my vehicle. Will continue to use Ryan Ford for my service needs. More