Ryan Ford

a great buying experience for a change During the truck shopping experience I got everything from an indifferent condescending attitude (and a phone hung up on me) to the great experience a During the truck shopping experience I got everything from an indifferent condescending attitude (and a phone hung up on me) to the great experience at Ryan Ford. By the time my wife and I got to Ryan Ford we weren't expecting very much and as a matter of fact we were getting burnt out on the whole truck shopping thing. You could sense the hunger for a sale in most dealers, kinda like a predator senses weakness in their prey - it's there on a subliminal level. My wife and I both had the same initial reaction to Nick - I like this guy; he's not like the rest of them. As I told Nick, he was the only one who offered to search around for what I wanted when it wasn't on the lot. He found a truck in Dallas and emailed that he would get it for me. That truck sold before I made a move and he searched around for another that met my specifications. Then my wife entered the equation and my basic work truck became a hybrid of my wants and hers, up a level (regular cab to super cab) but still not a luxury truck. We had just wasted all Nick's time and effort and were basically back at square one. By the time we were done, the truck I bought was not on the lot and was from brought in from a Houston dealer. Nick handled this so calmly and professionally it was like this was an everyday thing. Nick was straight with me. Not the fake straight I encountered at other dealers (You know the kind. "I'm your buddy. We'll watch the game together once we get this business out of the way. I give all my friends a great deal.") I feel he was honest and my guard hairs didn't go up as soon as I shook hands with him. I am not the haggling kind of person. Give me the numbers, don't play games. Nick is either this way normally or sensed it, and we were on the same wavelength. When I walked out of there I felt like we had made a mutually agreeable transaction that was fair to both of us. When I got home and did my checking I saw that what I felt was a reality, and maybe even weighed in my favor. (I'm a number-cruncher type person so this was normal for me to verify things like that.) I have yet to find out about Ryan Ford as a dealership - how good is the service department, what is the follow-up like, that sort of stuff. If the rest of the staff come anywhere close to what we experienced with Nick we have a winner - it will be worth it to make the drive out to Sealy when we need to. Rest assured we will be giving Ryan Ford and especially Nick some positive remarks and referrals. I feel Nick restored my faith in an America where we could finalize a business transaction with a handshake and both parties would honor it. More

A Perfect Experience I went to Ryan Ford for an oil change and tire rotation. The service department took my car promptly and did a thorough job. Two of my five year old t I went to Ryan Ford for an oil change and tire rotation. The service department took my car promptly and did a thorough job. Two of my five year old tires needed to be replaced. They made an appointment for the next afternoon. Everyone made my visit comfortable, explaining everything. Thank you Carlos and your service manager. More

Nick does a great job finding what you need Nick worked hard to find the truck to match my request and at t reasonable price. Nick, Eric and Westley also respected my time restrictions as I ha Nick worked hard to find the truck to match my request and at t reasonable price. Nick, Eric and Westley also respected my time restrictions as I had an appointment elsewhere and they made sure I was out in time and finished the paper work when I came back to pick up the truck. More

Great service! All the staff at the oil service is amazing! Adding Carlos Conejo to the staff was great, he is always friendly and helpful! Thank you Carlos! All the staff at the oil service is amazing! Adding Carlos Conejo to the staff was great, he is always friendly and helpful! Thank you Carlos! More

Excellent service on 1 Nov with Mason Koch I needed new front tires on my 2016 F-450 but had a very busy schedule driving back and forth between Houston and Fort Worth. Mason worked with me to I needed new front tires on my 2016 F-450 but had a very busy schedule driving back and forth between Houston and Fort Worth. Mason worked with me to provide a couple of choices of when I could drop by the dealership and get the work taken care of. I can always count on Mason to take superior care of all of my service needs! More

Top Dealer Service I live miles away and when my truck needs service or repairing of some sort, Ryan Ford is the first place I would take my vehicle if possible. I alway I live miles away and when my truck needs service or repairing of some sort, Ryan Ford is the first place I would take my vehicle if possible. I always have had the best experience and the quality of work is excellence, since and my truck has been running top notch since I had purchased it from this dealership from Steve Fox I still get a lot of compliments of how nice it looks and how well it runs. So thanks to Mason, Tyler, Carlos and Brad for the service over all the years. I will continue to purchase and bring my vehicles to this dealership. Great team! More

A/C repairs Excellent service people and excellent service. The staff works hard to please! Repairs are done at a good price, and the work is done right the first Excellent service people and excellent service. The staff works hard to please! Repairs are done at a good price, and the work is done right the first time. Two thumbs up for Mason Koch and the service crew - Randy Fields More

Awesome service! I went in today to get an oil change and the staff in the service department exceeded my expectations. They were very knowledgeable, friendly, and kne I went in today to get an oil change and the staff in the service department exceeded my expectations. They were very knowledgeable, friendly, and knew their stuff! They got me in and out of there quickly and that was very important. There was some guy there named Brad who had a lot of gray hair. I may bring him some "Just for men" hair color next time I'm there. :) More

Absolute perfect turn key service! Ryan Ford helped me buy a 2018 ford raptor virtually without showing up to the dealership until it was time to pick it up. Unbelievable service; Aman Ryan Ford helped me buy a 2018 ford raptor virtually without showing up to the dealership until it was time to pick it up. Unbelievable service; Amanda must be the MVP of sales !! I highly recommend this dealership to all my friends and family. More

The best service around! I was having trouble with my battery and they got my car in right away. They diagnosed the problem and had me back on the road in no time! Tyler was v I was having trouble with my battery and they got my car in right away. They diagnosed the problem and had me back on the road in no time! Tyler was very knowledgeable and friendly. I won't go anywhere else! More