Ryan Ford

Buying Experience I just purchased my new Ram 1500 from Ryan Chrysler Dodge. I could not have asked for a better group of people to deal with. I was dreading another ty I just purchased my new Ram 1500 from Ryan Chrysler Dodge. I could not have asked for a better group of people to deal with. I was dreading another typical car buying experience but was really surprised how fast and easy it was to make this purchase. It was by far the nicest and easiest deal I've ever made. The Salesman Derrick and sales manager were super. The service department even switched my wheelchair lift to my new truck in one day and did a first rate job! Even the Finance Man was very nice to deal with. I would recommend this dealer to anyone. More

Ryanford excellence Excellent timeous service with dedicated and courteous staff. Vehicle bought from new, customer care first class. Would recommend to others and woul Excellent timeous service with dedicated and courteous staff. Vehicle bought from new, customer care first class. Would recommend to others and would buy my next vehicle from them. More

Loved the service we received, Sebrena was great When ready trade up we will be back. Thoroughly enjoyed our services and purchase of our 2015 ford truck. Sabrena was great and made our purchase that When ready trade up we will be back. Thoroughly enjoyed our services and purchase of our 2015 ford truck. Sabrena was great and made our purchase that much more enjoyable. More

Vehicle Purchse Sabrina Torres was the Sales Professional I worked with. Fantastic and positive experience;- answered any question I had and was knowledgeable in hig Sabrina Torres was the Sales Professional I worked with. Fantastic and positive experience;- answered any question I had and was knowledgeable in high performance vehicles. Would recommend seeing her and Ryan! Very efficient in her work and on point! Finance and Customer Service is simple and Excellent! Thanks and Best Regards More

Great people! Great service! We found a vehicle online at Ryan Ford, but we lived in Odessa Texas. When we called, Sabrena became our sales contact. She immediately became enthusi We found a vehicle online at Ryan Ford, but we lived in Odessa Texas. When we called, Sabrena became our sales contact. She immediately became enthusiastic with us. After deciding the vehicle was the one for us, she overnighted all the paperwork to our home. This was so my wife, who could not get off of work, could sign everything. My two boys and I hit the road the next day, but we ran into multiple delays. Sabrena and the Ryan Ford team waited after hours for us to get there and then helped us complete the transaction quite quickly. We left that evening with our new pre-owned vehicle, and our only weariness was from the seven hour trip. Dealing with Ryan Ford was an absolute pleasure. More

They kept their schedule commitment They scheduled the service for 10am, i waited maybe 10 minutes, but they took the truck right in and did a good service at a reasonable price. I'll be They scheduled the service for 10am, i waited maybe 10 minutes, but they took the truck right in and did a good service at a reasonable price. I'll be back! More

Great!!!! They went out of there way to make sure I was well taken care of. They fixed my problems.they gave me a loaner vehicle while they were fixing mine, wi They went out of there way to make sure I was well taken care of. They fixed my problems.they gave me a loaner vehicle while they were fixing mine, with no extra charge. More

Overall good experience My only complaint is that my car was not vacuumed. I dealt with Paul from chrysler service center, who was very helpful and stayed in communication wi My only complaint is that my car was not vacuumed. I dealt with Paul from chrysler service center, who was very helpful and stayed in communication with me. I know their lot isn't finished, and it was muddy from the rain, but I would have expected my car to be clean when u picked it up. That's all. Otherwise, it was a pleasant experience. More

Very nice people! Sabrena Torres was a very nice person to deal with. She gave us a heads up on a potential problem and we dealt with it. Very nice people to deal wit Sabrena Torres was a very nice person to deal with. She gave us a heads up on a potential problem and we dealt with it. Very nice people to deal with! We were very satisfied with everything! More

Total Turnaround I drove 47 miles to purchased a 2014 Ford Focus from Ryan Ford on Dec. 20, 2014 because they not only had the vehicle that I wanted (and fell in love I drove 47 miles to purchased a 2014 Ford Focus from Ryan Ford on Dec. 20, 2014 because they not only had the vehicle that I wanted (and fell in love with) but their overall rating was better than any other dealership I was looking at buying from but by the end of my ordeal I would definitely say my service was less than favorable. The owner, Ryan Kirkpatrick, called me, once he received the review I gave, to ask me about my experience and apologized immensely for the way I was treated and lied to by certain salesmen that day and stated that I was the first and only person to give them a terrible review. Not only did he apologize but he offered me compensations, in which, he followed through with ALL of them. In my opinion and with my experience having worked in retail and obviously shopped in retail establishments where I have received horrible service, most owners could care less about one "measly review" as their mind-set is "one bad review won't hurt my business" and sweep it under the rug but Ryan didn't treat it that way. In fact, I felt he treated it as if that one review was going to ruin his business and took care of it right away. I can appreciate him taking the time to make things right. There's nothing more secure in knowing that someone will follow through by putting actions behind their words. At the time of service I wouldn't have recommended Ryan Ford to anyone but Ryan went above and beyond to re-instill my confidence in his dealership. I will be definitely be back and I will be recommending his dealership to all of my friends and family. Anyone who makes it a habit to go the extra mile is commendable in my book and is worthy of my and my family's business. More