Ryan Ford

In and out in less than 1.5 hours From out of town, M Koch fit me in, excursion repaired promptly and on my way. Never been treated better at any dealership, even where bought vehicle From out of town, M Koch fit me in, excursion repaired promptly and on my way. Never been treated better at any dealership, even where bought vehicle. Would bring my vehicles here any time. More

Service Mason Koch is one of the nicest and most helpful service advisors I have ever dealt with. I came in with a tire issue and he had me in and out in no Mason Koch is one of the nicest and most helpful service advisors I have ever dealt with. I came in with a tire issue and he had me in and out in no time at all. I have been in a couple of times in the last 3 months and he always remembered me and got my issue resolved quickly. This young man is a BIG plus for your dealership. I have been in sales and service most of my life and I know that a pleasant and helpful advisor is more to your business then the sale. Hope Mason is given the acknowledgment at your dealership that he truly earns. Thanks to you and all of your service advisors. So glad we purchased our Ford from you. More

Purchase & Service GREAT SERVICE!!! We have been coming Ryan Ford since 2013 from which was our first purchase, Coach took GREAT care of us and we have NO complaints on the used vehicle We have been coming Ryan Ford since 2013 from which was our first purchase, Coach took GREAT care of us and we have NO complaints on the used vehicle we bought!!! We returned in 2015 and purchased another vehicle from TY who was AMAZING! We had that vehicle serviced by Mr.Koch who was absolutely wonderful and very thorough is the explanation!! We have since traded in that vehicle for a new Dodge 1500 with Derrick who also was just AMAZING!!! Prices are great and customer serivce is always A 10!!! We have looked at other dealerships in the area as far as katy and over to rosenburg, not one of those places came close to what Ryan had to offer!!! At Ryan we were out of an old vehicle and in with a new in just a few hours - no hassle what so ever!!! Ryan Ford / Dodge has been so wonderful to us in every aspect!! We will absolutely be returning in the future and will recommend them to everyone!!!! This place truly puts their customers first - we will NEVER go to another dealer!!! Thank you guys SO SO much for everything you have done for us!!!! YOU GUYS ARE AMAZING!!!!! More

"Great Service" I had a bad experience with a tire but the service I got quickly resolved my issue. Mason Koch did a great job in responding and keeping me posted o I had a bad experience with a tire but the service I got quickly resolved my issue. Mason Koch did a great job in responding and keeping me posted on my service. I can honestly say that if he was not as polite and kind as he was I may have really been upset. Thanks Mason for great service. I will come again. More

Painless and Quick! We called Sabrena told her we needed a new work Truck she called us back within a couple of hours with the perfect truck and in our price range. Went We called Sabrena told her we needed a new work Truck she called us back within a couple of hours with the perfect truck and in our price range. Went that day and signed the papers. We have been buying our company trucks and personal cars for about 15 years from Sabrena and will follow her wherever she goes. We have been very happy with Ryan Ford and their services. Love the new facility! More

Extemely Responsive I had a water pump failure on my 2011 F-150.First I went to the dealer in Katy which was closer to where I live. They told me it would take them 3 wee I had a water pump failure on my 2011 F-150.First I went to the dealer in Katy which was closer to where I live. They told me it would take them 3 weeks just to look at it, so that meant I would be without a vehicle for that time.They were not helpful at all. I then decided to call Ryan Ford and see what they can do. I spoke with Mason Koch-service advisor, I explained the problem, he was very courteous and right away he made an appointment for the following day. I took my truck in as scheduled and I was given a loaner truck(2015 F-150). I was amazed and impressed with the way I was treated. I really felt special. They examined the truck and the following day they confirmed that it was the water pump.Within 2 days my truck was fixed and ready to be Picked up. I highly recommend Ryan Ford for service. More

Good purchase experience Pete Ladd did a great job in my truck search and ultimate purchase. Very nice personally as well. Pete and Curtis made the deal come together. Pete Ladd did a great job in my truck search and ultimate purchase. Very nice personally as well. Pete and Curtis made the deal come together. More

Ryan ford Sabrena Torress Sabrena Torres was amazing!! She got me exactly what I wanted for a great price!! Hernan in finance was very fast and got us a great deal!! I would hi Sabrena Torres was amazing!! She got me exactly what I wanted for a great price!! Hernan in finance was very fast and got us a great deal!! I would highly recommend Ryan Ford in Sealy!! More

Best vehicle buying experience ever. I honestly hate buying new vehicles. However, it's a must. I have bought about 10 vehicles in the past 18 years and I can honestly say this is by I honestly hate buying new vehicles. However, it's a must. I have bought about 10 vehicles in the past 18 years and I can honestly say this is by far the best experience I have ever had. I'm super picky about everything too so, for me to say that means a lot. It started with a phone call from Westley McKeehan. I had just left the gym when I received a call from him and he mentioned the interest I placed online so I said wtheck let me give him a hard time and see if he can handle me as a customer. Right off the bat I explained to him what I'm looking for and I asked a lot of questions that I already knew the answers for, but I wanted to see how he would respond so I could gauge his honesty and integrity. Westley actually exceeded my expectations. He mentioned to me things I thought I needed in my truck that I actually didn't need. I explained to him about some of the upgrades I planned on adding he explained (in detail) what kind of rear end I would need and why. He also explained the different engines and found what would suit me best and also save me gas and money in the long run. After our conversation I was really impressed and since I had the day off I thought I would go ahead and make the fairly long drive out to Sealy, Tx. When I arrived at the dealership Westley was very welcoming, humble, kind, and good spirited. He took me to see about 3-4 different trucks and explained to me the differences and showed me the options on every one. Me being me wanted something fully loaded for the price of a base model. (I'm the worst customer ever) However, Westley took it in stride and explained what options I could get and broke down the numbers for me. I told Westley I had an appointment with several other dealerships and he simply said "no problem. Go ahead and visit other dealerships, but I'm pretty confident no one can beat my offer" So I left thinking this guy sounds pretty confident I can't wait to prove him wrong. The next day I went and visited a couple of other dealerships and sure enough Westley was right. No one could even come close to the numbers or provide me with better customer service so I went all the way back to Sealy, Tx again. After doing some intense searching and research Westley found me the perfect truck with almost every single option I wanted that came super close to my price range. After we saw the truck (which happened to have just come in) I fell in love. It was now time to visit the finance department. I told Westley exactly this "Every single time I was sent to finance I always had a horrible experience with every single finance guy. I have been lied to, they tried to push stuff down my throat I didn't need, and when I said "no" they became very rude. I told him I do not want that today and I will seriously walk out. I've been running around 2 days straight putting in a lot of work to get this done as well so I'm not really in the mood for it now. Westley assured me their finance department was different. (I didn't believe him) So, about 5-10 minutes later a young guy comes up and introduces himself as "Fred Brown" i said to myself "here we go, stay calm and don"t hurt anyone Jay" lol After we got into the office and introductions Fred Brown went into detail every single thing that me and Westley talked about and all the numbers and what they meant and how the totals came to be. Of course I already knew it, but for him to go into detail with all of it again was very impressive. NO ONE has ever taken that much time to explain the numbers the way he did. I started to feel more relaxed. Fred then started explaining the warranty and tire packages as well. His in depth explanations and honesty about the packages made me decide to go ahead and add those to the financing as well. I also went ahead and added the GAP insurance too. 30 minutes into the financing Fred had me and my fiance laughing our butts off! My fiance had tears coming down her face from laughing so hard and It made me feel so good to know I was being treated the way I should be when making such an expensive purchase. I was impressed by Westley a great deal, but having Fred do my financing sealed the deal for me and I promise you from now on I will probably buy every single one of my vehicles from this dealership. I'm not sure where these guys were taught to respect and be kind to people, but I want to thank them and thank everyone at this dealership for making this experience a such a pleasurable one. More

Great vehicle purchase This is the second vehicle I have bought here and again so very glad I did. Pete Ladd was great. Stayed up with me to make sure he answered all quest This is the second vehicle I have bought here and again so very glad I did. Pete Ladd was great. Stayed up with me to make sure he answered all questions no pressure. If he didn't know the answer he went and found out. Great job Pete! Finance was also great, he knows his job and very informative. They want your business no matter what you buy and they go the extra mile to prove it. Everyone worked to make sure all was covered and I was happy and satisfied. Great Team work!! More