Ryan Chevrolet
Minot, ND
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Excellent Service The service personnel are always friendly, very attentive and knowledgeable on my vehicle. They got me in at my appointment time. They took the time The service personnel are always friendly, very attentive and knowledgeable on my vehicle. They got me in at my appointment time. They took the time to make another appointment for my vehicle. I always enjoy getting work done by Ryan Chevrolet. The only problem I had was using your survey using Google Chrome, the rating would not work right so I had to switch to IE in order to fill out the survey. More
Service Visit Visited dealership for routine scheduled oil change. Personnel were knowledgeable, courteous and very professional. I had previously submitted a vis Visited dealership for routine scheduled oil change. Personnel were knowledgeable, courteous and very professional. I had previously submitted a visit review in which I related a less than satisfactory experience. In response Mr.. Morgan met with me and visited for an extended period of time to discuss my past visits at Ryan Chevrolet and relate to me that my business is of value to Ryan Chevrolet. In the end, Mr. Morgan made me feel much more appreciated and he provided me with a token of his appreciation for my business. Great service visit. More
Amazing!!!! We came in to get our vehicle repaired but soon realized a new vehicle was in our best interest. Everyone from the front desk to the service departmen We came in to get our vehicle repaired but soon realized a new vehicle was in our best interest. Everyone from the front desk to the service department to sales was beyond exceptional! Great customer service!!!!! More
Quicklube The quicklube staff is always helpful and handle everything professional. They call before they perform any services if it is outside of the normal Q The quicklube staff is always helpful and handle everything professional. They call before they perform any services if it is outside of the normal QuickLube requirements. More
Wade Harvey and josh Aga are great to work with I have been a chevrolet owner for many many years and have bought a lot of new vehicles many which have been from ryan chevrolet . I am a believer of I have been a chevrolet owner for many many years and have bought a lot of new vehicles many which have been from ryan chevrolet . I am a believer of supporting local business and usually if service work is nessesary it is much easier to have it handled local. And I always deal with people I can trust and the two people I have named fit that category More
Excellent and Personalized Listened to my desires and did not waste my time.Personalized and very prompt to get back to me.Extremely pleasant and factual in description. Priorit Listened to my desires and did not waste my time.Personalized and very prompt to get back to me.Extremely pleasant and factual in description. Prioritized me as an indivual and cared about my decisions.Genuine concerns for me. Thanks More
Oil change & Rotation I had an appointment at 1 pm,and dropped my car off at 11:30 since I had other things. They called at 12:30 and said it was done. It was cleaned up ni I had an appointment at 1 pm,and dropped my car off at 11:30 since I had other things. They called at 12:30 and said it was done. It was cleaned up nice and ready to go when i got back. Tiffany is always so nice and through in her job. I always come here for maintenance, it's just easy! More
Great! I had two key FOBs repaired according to a recall. I also had a sun visor replaced that had fallen off. They were able to replace the visor after an I had two key FOBs repaired according to a recall. I also had a sun visor replaced that had fallen off. They were able to replace the visor after an initial one didn't work because of a defect in the part. More
Oil Change and Tire Rotate I did not rate this experience a 5 for the following reason. The oil change and tire rotation were accomplished timely and satisfactorily. However, up I did not rate this experience a 5 for the following reason. The oil change and tire rotation were accomplished timely and satisfactorily. However, upon leaving the dealership and driving home, my tire pressure monitor came on. Checking the tire pressure the front left tire was 31 and the other three tires were 26. I would suggest the tire pressure be checked and all four tires inflated to the proper pressure, especially during a tire rotation. More
Bad battery The service department responded to the issue and completed a thorough testing. Determined it was a bad a battery and replaced it. I was given a loa The service department responded to the issue and completed a thorough testing. Determined it was a bad a battery and replaced it. I was given a loaner vehicle for the day and half all this took and was grateful as I needed a vehicle in order to do the work I do. Thanks Tracy and Jon in the service dept. More