Ryan Auto Mall

I have purchased several cars from Ryan Chevroled and Paul O'Leary. The customer service, Price and after sale follow-up has been great. Paul is a knowledgeable professional. I did not even look at ano Paul O'Leary. The customer service, Price and after sale follow-up has been great. Paul is a knowledgeable professional. I did not even look at another dealership. The vehicle i purchased was a good value and I felt comfortable knowing it is in good mechanical condition. More

I can't say enough about my experience with Dermott and the dealership. I was treated very fairly right from the beginning. Dermott was extremely helpful and accommodating at every turn. When I called a the dealership. I was treated very fairly right from the beginning. Dermott was extremely helpful and accommodating at every turn. When I called and left messages, they were returned very promptly. Being I was such a long distance away from them, he took the time to vidio the car, and send to us to get a better idea of the overall condition of the vehicle. He also offered, and made arrangements to have us picked up at the train station 45 miles away, and brought to the dealership. When we were dealing on the car, we had a few conditions that we felt had to be part of the deal, and again, Dermott was very fair. I certainly will be recommending Ryan Auto Mall to my family and friends. I also would not hesitate to call Dermott and Ryan Chevrolet first, when looking for another vehicle. I can't remember the name of the Ryan team member who did up the paper work and warentee for us, but she was also very helpful, friendly, and accomodating. I would rate the overall experience as very positive. The only negative to the purchase is the red tape we have to deal with from Customs, and the Government with importing a vehicle to Canada, and then trying to get it registered with our Government auto insurer. More hassle than needs to be for sure, but that certainly has nothing to do with the dealership or its staff. More

Dermott, and crew were very friendly and informative and made us feel at ease aobut our new car and I would highly reccomend him. The transfer of my old car and purchase of my new car went like clock work e made us feel at ease aobut our new car and I would highly reccomend him. The transfer of my old car and purchase of my new car went like clock work even though the weather was bad and it was the last day of the month. More

The people were very friendly when I made my first phone The people were very friendly when I made my first phone call to inquire about a new vehicle. John did a very good job of going over the opti The people were very friendly when I made my first phone call to inquire about a new vehicle. John did a very good job of going over the options that were available and the ones that we did get on our vehicle. This is our second vehicle we have bought at Ryan's and have been satisfied with them, fully. Thanks, Algene and Deb G. More

I was very pleased with my experience at Ryan Auto Mall. It started with the timely response to my online request. I submitted a request after hours and by 10am the next day someone had contacted me to dis It started with the timely response to my online request. I submitted a request after hours and by 10am the next day someone had contacted me to discuss what I was looking for. The great service continued when I made my visit to the dealership as every person I dealt with was friendly and easy to talk to. The was my first experience at Ryan and will be going back for my next vehicle purchase. More

Great sales experience at the time of the sale, but....after 3 days had a concern of poor quality tires (we get NO traction on snow) and salesman gave us a flat "no", There was nothing he could do. but....after 3 days had a concern of poor quality tires (we get NO traction on snow) and salesman gave us a flat "no", There was nothing he could do. No suggestions or explanations.Just no. Now after 5 weeks of ownership, we are experiencing the same problem as the problem that caused this vehicle to be bought back under Lemon Law. I contacted Dermott and this time got no response whatsoever. I have the car at another Cad dealer for repairs and quite honestly they seem more willing to help me and they weren't the ones who profitted from the sale. I also was not informed at all that this was a California vehicle, (emissions, etc) and possibly this explains why there are summer tires on the car, not all-season tires. We are not happy. This was a purchase more than we planned on spending,($35,000) but stepped up and made the purchase based on Cadillac's reputation, and the dealership's and salesman's boasting of great customer service. We do not agree there was any service after the sale. More

Bruce was great in helping me find the car tnat was right for me. He has always been helpful in the past and I will continue to see him for any vehicle needs in the future. I have recommended Bruce to family for me. He has always been helpful in the past and I will continue to see him for any vehicle needs in the future. I have recommended Bruce to family and friends and they have also had very good experiences. He has quickly solved any problems i have had to my satisfaction. More

I never enjoy the car-buying process because it's alway seems like it's such an effort. I like the idea of a dealership clearly marking its best, no haggle price, and you either want the car at that price seems like it's such an effort. I like the idea of a dealership clearly marking its best, no haggle price, and you either want the car at that price or you don't. I spent a fair amount of time researching used Colbalts and kept coming back to the 2010 Colbalt we eventually purchased at Ryan Auto Mall. I spoke with Bruce Varner a few times on the phone and he was always friendly, helpful and informative. He didn't try to "sell" me anything which is something I appreciated. My wife and I are very happy with our new car and because of our positive experience we would certainly recommend Bruce and Ryan Auto Mall. More

My husband and I have bought 3 vehicles from Ryan Auto Mall and would highly recommend them to anyone. We alway work with Scott who is an outstanding salesmen. He has always done his best for us and is Mall and would highly recommend them to anyone. We alway work with Scott who is an outstanding salesmen. He has always done his best for us and is very kind, considerate and helpful when it comes to getting us the best price for our trade-ins and new vehicle. We have recommended our friends and family to Ryan Auto (Scott Goodmenson) and they to were happy with the service and expertice they received. Thank you for another good experience. The Jarvi's More

This was a pleasant buying experience from beginning to end. Appointments were kept, communication was clear and concise, and there was no pressure at all. I feel the staff went out of their way at every end. Appointments were kept, communication was clear and concise, and there was no pressure at all. I feel the staff went out of their way at every turn to make this a great buying experience. More