Ryan Auto Mall

A good place to do business. 3rd vehicle bought from Ryan. No complaints. Very convenient. 3rd vehicle bought from Ryan. No complaints. Very convenient. More

Hey all- I bought a 2025 RAM 1500 truck 2 days ago from Ryan Chrysler dodge dealership in Buffalo Minnesota. I am paying over $700 per month and the first day I took the truck home it was pulling to the ri Ryan Chrysler dodge dealership in Buffalo Minnesota. I am paying over $700 per month and the first day I took the truck home it was pulling to the right (alignment issues) and the engine light came on. I contacted the dealer and they told me to take the truck for service. On arrival after diagnostic, the technician told me there is a P0300 code which they can not fix. I ask him what he means. He said it is a new truck and Dodge do not have the fix for it as yet. So, I communicated this to the New car manager, Mike Hokanson to see if we can work out a deal. Due to the code P0300, my truck is not starting with the remote and the engine light is blinking which they can not fix. So, it means I am paying my monthly payment for a defected truck. He (Mike Hokanson) told me he can not take the truck and give me another one because nothing is wrong with the truck. I had asked him to swap this truck with another one for the same price and they can deal with dodge on their own time with the defected truck. He said I can drive the truck with the engine light on nothing is wrong with it. And he refused to negotiate and replace the truck. He said he can not do anything and for me to get contact with dodge directly. Well, why Mr Mike did I come and buy the truck from your dealership? I should have gone and buy it directly from dodge. I called Dodge and they told me I have two years to return that truck to him even if I dont like the truck. But this truck clearly has a fault/defect and he refused to take it back. When he told me I have to call Dodge directly, I wished that would have been explained to me when he was taking my money when I was signing the papers at the time of sale. If I have issue call Dodge directly?? I may have given my purchase a second taught. Ryan dealership - that really is poor customer service, I think the correct response or action would be to follow through with Dodge and get back to "your" customer base. I am surprised Ryan Auto still have this kind of managers ( Mike Hokanson) running the business to the ground. Shame on Ryan Auto for treating a paying customer like they don't matter, only their money matters. I would give a zero rating to Mike Hokanson. More

Lindsay was great to work with. She listened to all my needs through the process. I would highly recommend working with her. She listened to all my needs through the process. I would highly recommend working with her. More

AJ was very helpful in the buying process, and we are very happy with our new car! very happy with our new car! More

Craig listened to my needs and allowed me to check what I was qualified to get first before pitching options. Helped me purchase a vehicle well with my desired budget and checked up with me days after to che was qualified to get first before pitching options. Helped me purchase a vehicle well with my desired budget and checked up with me days after to check if I was happy with the vehicle I choose More

Let me start out by saying WOW! This was the best experience I have ever had at a car dealership. They had the exact truck I was looking for and the best price I could find. I was s This was the best experience I have ever had at a car dealership. They had the exact truck I was looking for and the best price I could find. I was so excited, but I live 6 hours away from Ryan Auto Mall and didn't know how I was going to get there, buy a vehicle, and get back home. I was shocked when they agreed to meet me halfway (3 hour drive) and give me a ride to the dealership. The truck was exactly as they said it would be. Everyone at the dealership was friendly, professional, and had me on my way back home in no time. All I can say is, Thank You to everyone at Ryan Auto Mall for making this a wonderful experience. Oh and I can't forget, thanks for the ride Craig! More

Ryan Auto Mall in Buffalo is one of my favorite dealerships to work with. It is always a great experience. dealerships to work with. It is always a great experience. More

My first vehicle upgrade at Ryan Auto Mall was a great experience. Lindsay, my consultant, made the process easy and straightforward. Everything was handled smoothly, and I’m really happy with my choice. experience. Lindsay, my consultant, made the process easy and straightforward. Everything was handled smoothly, and I’m really happy with my choice. Highly recommend! More

AJ is an absolute professional! He is very easy to work with and very attentive!Thank you AJ for providing a fantastic buying experience! He is very easy to work with and very attentive!Thank you AJ for providing a fantastic buying experience! More

It was our pleasure to purchase our new Chevrolet Silverado 2500 HD from Ryan Chevrolet. All interaction was above expectations and would look to Ryan when we are in need of another vehicle. Silverado 2500 HD from Ryan Chevrolet. All interaction was above expectations and would look to Ryan when we are in need of another vehicle. More