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Ryan Auto Mall

Buffalo, MN

4.9
5,709 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers. We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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911 Hwy 55 E

Buffalo, MN

55313

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Showing 5,709 reviews

June 08, 2020

Drove 4 and a half hours to test drive a vehicle and had an appointment set. Got there and he told us the car was sold the day I made the appointment. No one bothered to tell us and we called the morning of More

by niceiowafamily
Recommend Dealer
No
Employees Worked With
John Hendrickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Ryan Auto Mall responded

We are terribly sorry for the experience that you had with John at our Monticello location. When we read reviews like this, after the initial cringe, we go looking for the facts behind the sentiment and, very often, as you can imagine, we discover situations that could have been managed better by both sides. In this case, however, having asked the management team at the Monticello dealership what occurred, it is obvious that we just plain FAILED at every level. On behalf of the Ryan organization, we offer you our sincere unreserved apologies for the experience and take 100% responsibility for it. We will be effecting a change at our end to ensure that this does not occur in the future.

June 07, 2020

Melisa helped us purchase a 2014 Chrysler Town & Country. Melisa was very professional, responded quickly to email questions, was available on time to scheduled appointments and helped us through the entire p More

by rattunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Rokala
June 07, 2020

Jeff Nelson is a great asset to this dealership he gave excellent time and service in our choosing our vehicle so glad we stopped in and got our 2017 GMC More

by vellingson
Recommend Dealer
Yes
Employees Worked With
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Hanson
June 06, 2020

Todd Rodenwald I purchased a 2017 Chrysler Pacifica through Todd from Ryan Auto Mall. He was very helpful and answered any questions that I had. He showed me several More

by mbentfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Dornbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rodenwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2020

Great experience buying my Chevy Volt I purchased a CPO Chevy Volt from Jeff Nelson and everything went very smoothly. I requested info online and got a call within 5 minutes and scheduled More

by ZachR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Hanson
June 03, 2020

We purchased our Buick from Melissa and were very happy! She was patient and very knowledgeable. She worked with us to achieve the deal we desired and went through the process step by step with no pushing. More

by Joshua
Recommend Dealer
Yes
Employees Worked With
Melisa Rokala, Casey Hanson
June 03, 2020

Great Steve was great to work with knowledgeable and very helpful in setting up my phone even help my wife with here car phone hookup Thanks More

by mtmulvihill
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edmonson
June 02, 2020

Outstanding service. All the individuals we worked with were excellent. I appreciated the communication and support I received from Steve Edmondsen through calls and emails leading up to my purchase decisi More

by Noah S.
Recommend Dealer
Yes
Employees Worked With
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla ( accessory sales) 5 stars, Steve Edmonson, Casey Hanson
June 01, 2020

Brandon made the buying experience great! He put together a deal that was good for both parties. Totally TOP NOTCH dealership and salesman good job! More

by Rcjonase
Recommend Dealer
Yes
Employees Worked With
Tim Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Swenson
May 31, 2020

Brad was really great and cared about what I was looking for, i love my new Jeep and recommend going to him and Ryan’s Auto Mall More

by Mrjohnharley
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
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