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Ryan Auto Group
Monroe, LA
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 46 reviews
August 20, 2020
sales dept was great, after purchasing a Certified vehicle with a clear car fax, later found out it had been repainted on passenger side, and Ryan Auto would not stand behind their certification very vehicle with a clear car fax, later found out it had been repainted on passenger side, and Ryan Auto would not stand behind their certification very disappointed . I will be finding a new Dealership to go to for my next truck. More
by Durr
Employees Worked With
Gordon
December 28, 2019
Exceptional Services! The services performed on my vehicle on my recent visit was accomplished most effectively. I would recommend this dealership's services to my friends The services performed on my vehicle on my recent visit was accomplished most effectively. I would recommend this dealership's services to my friends and neighbors. More
by clayjl434
Employees Worked With
Cody
June 05, 2019
Poor quality work Body work and paint on my car was poorly done. My car was filthy with a white residue throughout. Do not trust this dealership with your vehicle. Beli Body work and paint on my car was poorly done. My car was filthy with a white residue throughout. Do not trust this dealership with your vehicle. Believe the bad reviews. More
by Lovely@Kee16
Employees Worked With
Body shop manager
March 01, 2019
Oil Change Service was very good. Friendly. I don't have anything bad to say. I wish that the service waiting room was more friendly and inviting. Other Chevrole Service was very good. Friendly. I don't have anything bad to say. I wish that the service waiting room was more friendly and inviting. Other Chevrolet dealerships I have had service with had donuts, fruit and fresh coffee for the customer in service waiting room. They did have coffee but it was old. I will be returning for future service on both of my vehicles. More
by Jp
Employees Worked With
Amanda McKnight, Anthony Messina
October 24, 2018
New car purchase Mr. Hunter worked deligently meeting our needs. He was very professoional and accomadating. Provided a complete overview and connected all features an Mr. Hunter worked deligently meeting our needs. He was very professoional and accomadating. Provided a complete overview and connected all features and worked with our lender to ensure we were able to get our car immediately. Provided lending options to ensure we got the best deal. More
by Mboley
Employees Worked With
Mr. Hunter
July 09, 2018
Left a little to be desired. Took 3 days to get oil change appointment. Other than that, the tires were not checked. My on board computer show left front tire under inflated 3 Took 3 days to get oil change appointment. Other than that, the tires were not checked. My on board computer show left front tire under inflated 3 lbs. More
by Twilliams51
Employees Worked With
Over the phone contact
March 16, 2018
Lemon Purchased my car from them brand new in 2012. In 2017 started having problems with the car shutting off randomly while driving. Took it to my personal Purchased my car from them brand new in 2012. In 2017 started having problems with the car shutting off randomly while driving. Took it to my personal mechanic and he didn't have the proper diagnostic tools to find the issue. So after spending over $700 on repairs that we thought would fix the problem but did not... We took it to Ryan Chevrolet and they had my car for 2 weeks. Charged me over $100 just to put it on a diagnostic machine.. and still couldn't find a problem and claimed they couldn't get it to act up while it was there. Took it home and THAT SAME DAY it shut off while driving and wouldn't crank. So we brought it back to them and they had it for an additional 2 weeks. Still couldn't find a problem. Told us to trade it in or take it elsewhere because they were done spending time on it. So we were left with a useless car that isn't reliable. I'll never buy another vehicle from Ryan Chevrolet. More
by nothappywithservice
Employees Worked With
Annie
January 09, 2018
Great service Brought car in for the ABS light and Mrs.Amanda took great care of me . she checked for the warranties parts and not to long the mechanic had the part Brought car in for the ABS light and Mrs.Amanda took great care of me . she checked for the warranties parts and not to long the mechanic had the part on and i was out of there . Great service!!! More
by Frank Jones
Employees Worked With
Amanda
January 09, 2018
Nail in tire Had a nail in my tire and needed immediate service. Pulled in without an appointment, no problem. Asked if they could also do an oil change and this w Had a nail in my tire and needed immediate service. Pulled in without an appointment, no problem. Asked if they could also do an oil change and this was also handled. Had a promotional postcard for a discount on an oil change, so when checking out asked if it would apply. The young lady had already applied the discount. If you deal with any shop, sooner or later, you will have a problem. However, 99% of the time, I have had no problems. ] More
by Gene522
Employees Worked With
not sure of employees names. Anthony helped me with several new car purchases over the years, but this visit was for service, Anthony Messina
December 15, 2017
excellent sales people and service bought cadillac xts excellent car excellent dealership service on time and fast everyone i dealt with are very professional friendly got a call checki bought cadillac xts excellent car excellent dealership service on time and fast everyone i dealt with are very professional friendly got a call checking up on my service i appreciate the effort and concern More
by wayne adams
Employees Worked With
Lee in sales, Anthony Messina
