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Ryan Auto Group
Monroe, LA
45 Reviews
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Showing 45 reviews
September 29, 2021
I give this dealership 3 stars for service department because every time I take my vehicle in for service the cost is different. It can cost 68$ for oil change one time and 98$ for oil change the next t because every time I take my vehicle in for service the cost is different. It can cost 68$ for oil change one time and 98$ for oil change the next time. And I never opt for any of the extras, so it’s always the same work being performed. It’s this way with both of my vehicles I have taken there. More
by matthew_smith02
Employees Worked With
Service tech
September 24, 2021
Service was bad. The shop was not busy but I was told it would be an hour wait on an oil change. I waited and asked about reading my check engine light. I was told it would be a two hour wait. I have since would be an hour wait on an oil change. I waited and asked about reading my check engine light. I was told it would be a two hour wait. I have since had my xx engine light "read". It took 5 minutes to have it read and printed out. I had it done at a parts store. My observation at Ryan was a lot of guys walking around munching on sandwiches and sipping on coffee while I waited for an oil change. More
by williameragan
Employees Worked With
Service "staffer"
January 27, 2021
They got us in right before closing time to fix a flat on my wife's Traverse. Smiling faces and no complaints about working us in. Thank you for a job well done. my wife's Traverse. Smiling faces and no complaints about working us in. Thank you for a job well done. More
by dale
Employees Worked With
Anthony Messina
August 20, 2020
sales dept was great, after purchasing a Certified vehicle with a clear car fax, later found out it had been repainted on passenger side, and Ryan Auto would not stand behind their certification very vehicle with a clear car fax, later found out it had been repainted on passenger side, and Ryan Auto would not stand behind their certification very disappointed . I will be finding a new Dealership to go to for my next truck. More
by Durr
Employees Worked With
Gordon
