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Ryan Auto Group
Monroe, LA
46 Reviews
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Showing 46 reviews
February 01, 2022
Bringing my car up there where something is wrong with it. They needed to keep it without giving me a replacement car to get around in. They drove me all the way home in my car waisting my gas so the guy it. They needed to keep it without giving me a replacement car to get around in. They drove me all the way home in my car waisting my gas so the guy could bring it back to the shop. No customer service what so ever. Knowing I would have to find a ride back to get my car when done. Yall need to work on customer service if yall want some business. Very very unsatisfied with the service I got today. More
by Barbflem88
Employees Worked With
Anthony Messina
September 29, 2021
I give this dealership 3 stars for service department because every time I take my vehicle in for service the cost is different. It can cost 68$ for oil change one time and 98$ for oil change the next t because every time I take my vehicle in for service the cost is different. It can cost 68$ for oil change one time and 98$ for oil change the next time. And I never opt for any of the extras, so it’s always the same work being performed. It’s this way with both of my vehicles I have taken there. More
by matthew_smith02
Employees Worked With
Service tech
September 24, 2021
Service was bad. The shop was not busy but I was told it would be an hour wait on an oil change. I waited and asked about reading my check engine light. I was told it would be a two hour wait. I have since would be an hour wait on an oil change. I waited and asked about reading my check engine light. I was told it would be a two hour wait. I have since had my xx engine light "read". It took 5 minutes to have it read and printed out. I had it done at a parts store. My observation at Ryan was a lot of guys walking around munching on sandwiches and sipping on coffee while I waited for an oil change. More
by williameragan
Employees Worked With
Service "staffer"
January 27, 2021
They got us in right before closing time to fix a flat on my wife's Traverse. Smiling faces and no complaints about working us in. Thank you for a job well done. my wife's Traverse. Smiling faces and no complaints about working us in. Thank you for a job well done. More
by dale
Employees Worked With
Anthony Messina
