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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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May 02, 2024

Charged for 3 hours labor to remove and replace a starter. $1200.00. Will not use again. More

by TAMELA.SHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 02, 2024

"Certified Preowned" vehicle needed multiple trips back to the Service Department in the weeks immediately after purchasing it to fix things that clearly should have been taken care of before delivery. The More

by RALPHJXN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Service was completed in a reasonable time the service advisor was very friendly and helpful. Thank you for the whole team More

by EZYFOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
May 01, 2024

Great customer service and fast. I appreciate everyone being attentive. I was in and hour and less than an hour. More

by Paula903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 01, 2024

Rusty Wallis has the best service, I have no words to express how professional they are. I won’t go to another dealership because I’m so happy with their service. More

by modeyanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Great, prompt service! It was fast and easy to make online appointment. Ron was friendly and thorough. More

by Efranco01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
May 01, 2024

Great communication explain the needs for my car and friendly service man and great customers service More

by beaumaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason murphy
April 30, 2024

My service experience has been seamless. I love the in-depth inspection and courtesy carwash. More

by CASEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
April 30, 2024

Really great service. I will definitely come back use this dealership for future service.needs. More

by hbrownjr224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

My service rep was very informative explaining additional service and cost I needed on my new truck with only 12,000 miles when I came in to change the oil and rotate the tires early on Friday morning. He al More

by RANDY.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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