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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,180 Reviews

2,180 Reviews of Rusty Wallis Honda - Service Center

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March 23, 2025

Tin was very communicative and handled everything well. However, the car died at a stop light on the way home. I immediately returned to the dealership and was told the issue (which had never happened bef More

by CARMENGEISZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tin Tran
Mar 29, 2025 -

Rusty Wallis Honda responded

Hi Carmengeisz, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (214) 348-7500 so we can work towards a resolution. We look forward to hearing from you.

March 22, 2025

I waited 1 hour and 45 minutes for a basic oil change. I had an appointment and was 2nd in line at 6:45am in the morning. I was not happy! More

by aconover12
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Express Maintenance
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Aconover12, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please reach out to us at (214) 348-7500 to speak to our manager directly.

March 21, 2025

Car service was quick and easy. Comfortable waiting area. Nica e snack and drink bar while waiting. Thanks for the car wash after the exhaust check. More

by JJ75228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Jj75228, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 15, 2025

They did a fast job on the recall and was supper friendly. Highly recommend this location. More

by agility_tanners_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Hello Agility_tanners_0m, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

March 15, 2025

They were very polite. They took care of the problem I was having while I waited. More

by SUZCHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
Mar 26, 2025 -

Rusty Wallis Honda responded

Suzchat, we are so happy to read such a great review about Rusty Wallis Honda! Thanks again for the recommendation, and have an amazing day!

March 13, 2025

Worked with James, servicer advisor. Great guy. Very professional. Standard oil change etc completed on time. All good. More

by JCTHOMASTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 16, 2025 -

Rusty Wallis Honda responded

Hi Jcthomastx, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 13, 2025

I had one of the best experiences with having my vehicle serviced than I would have imagined. More

by LILEDWIN.AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leesha
Mar 16, 2025 -

Rusty Wallis Honda responded

Liledwin.ar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

March 11, 2025

The best dealership In town. ( HANDS DOWN ) I had an issue they fixed it went way above the call. All the way from the sells guy Jason to the general manager Mr ONDRE as well as More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales guy Jason
Mar 14, 2025 -

Rusty Wallis Honda responded

Michael, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! We hope you have a great day!

March 09, 2025

The guy helping was amazing help with my needs highly recommend for maint work. Great location to visit as well More

by JOSH1989495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department multiple employees 5 stars
Mar 14, 2025 -

Rusty Wallis Honda responded

Josh1989495, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

March 03, 2025

Everyone was very nice and helpful. The waiting are was clean and comfortable. Service was great More

by mmfreak85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service team
Mar 07, 2025 -

Rusty Wallis Honda responded

Mmfreak85, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

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