Rusty Wallis Honda - Service Center

This is not my first but will definitely be my last time doing business with Rusty Wallis Honda. I went in for the oil change / tire rotation and part of service is the car wash / vacuum. I expressed to th doing business with Rusty Wallis Honda. I went in for the oil change / tire rotation and part of service is the car wash / vacuum. I expressed to the lead which he also brought out the higher manager about the scratch on my car that wasn't there before. Jason (Lead) took my car back a second time to see if it would come off saying it looked like bird poop. When he came back he said nothing further to me passed the keys to the higher up manager that walked out with me this time stating the washer is made of felt and there's no way it scratched it but he buffed out what he could to help me. I now go sit in my car to see that hmmm my car was not vacuumed although there was nothing to keep this from being done. I go back in and at this time Jason has someone come up to take my car to do this. I'm frustrated and speak to higher manager again about everything which he agrees yes you shouldn't have to say anything for service to be done that's included. He also has nothing further to say as far as my time being undervalued or taking anything off due to this. He agreed there was nothing further to say. Cool I get in my car and take off to further realize I'll be damned the person that so called vacuumed only did the front well. I now know that in addition to this I'm glad it happened as I was in the market for a new car within the next few months. This let me know not to send any more of my hard earned obviously non appreciated money to this business. I'll definitely be searching for someone that appreciates the customers and the time and money spent doing what's right. More

The price was good. Employees were courteous. My time was respected and the work was performed in a timely manner. The car wash inside and out was tremendously appreciat Employees were courteous. My time was respected and the work was performed in a timely manner. The car wash inside and out was tremendously appreciated and absolutely awesome! More

The oil change was quick and easy. Not forced to purchase anything you don’t want. Not forced to purchase anything you don’t want. More

Some of these workers in the service area don’t understand what NO means which in turn frustrates customers. I understand they need to make sales but when someone says no thanks multiple time and t understand what NO means which in turn frustrates customers. I understand they need to make sales but when someone says no thanks multiple time and they keep insisting that’s what would get me upset More

Great installations, great and speedy service, overall very happy with the experience, guy was knowledgeable and explained everything very happy with the experience, guy was knowledgeable and explained everything More

The commute was hard, as the service center was far from where I live, but the service rendered was very good. where I live, but the service rendered was very good. More

Quick and excellent service. They came and told me what I needed and the price. They came and told me what I needed and the price. More

Though there was some confusion on what work was finally completed, everyone I spoke with was extremely friendly and very helpful. Service Department - Maintenance work completed, everyone I spoke with was extremely friendly and very helpful. Service Department - Maintenance work More

I was in and out within 45 minutes with an oil change, car wash, and tire rotation. Great customer service. car wash, and tire rotation. Great customer service. More

Service was excellent and timely. I always come to this place whenever I need service on my vehicle I always come to this place whenever I need service on my vehicle More