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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,172 Reviews

2,172 Reviews of Rusty Wallis Honda - Service Center

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March 28, 2025

Good customer service and people. Extremely satisfied with the service i received. Will go again in the future. More

by DENNISMATHEW008
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rusty Wallis Honda responded

Dennismathew008, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

March 26, 2025

I am glad it is so close to my house. Everyone is so nice and tell you exactly what is wrong and they explain it to you More

by cannon1lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 29, 2025 -

Rusty Wallis Honda responded

Cannon1lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

March 25, 2025

Rusty Wallis Honda has been my dealership of choice for over six years and no other dealership can rate with the excellent customer service that I have received from them. All of the workers have been so h More

by BEA13MOHL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Dotsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Rusty Wallis Honda responded

Hi Bea13mohl, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! Until the next time we meet, take care!

March 25, 2025

I worked with Ale, Manny, and Edwin in purchasing a new car, and each of them was a pleasure to work with. Thank you! More

by lorin
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for Ale as well (salesman on my purchase)
Mar 28, 2025 -

Rusty Wallis Honda responded

Lorin, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

March 24, 2025

Service advisor initially said recall work would take about one hour. After waiting about 90 minutes, I was told work could take up to two hours. More

by JCTHOMASTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rusty Wallis Honda responded

Hi Jcthomastx, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (214) 348-7500 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 24, 2025

My service advisor Tevin was very responsive and clearly focused on customer satisfaction. My car was given the best of care and I felt like a valued return customer. More

by MISTY LEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Misty Lea, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

Every member of The Rusty Wallace team exemplifies a level of customer service that reminds me of "the good ole days". Smiles all around, very helpful guidance, and a sense of urgency that puts so many More

by MIKEYMCGINLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Mikeymcginley, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 23, 2025

So happy with service Tevin Smith 2as wonderful. So happy this young man was my service advisor. More

by MCKELLAR.CINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith, Tevin
Mar 26, 2025 -

Rusty Wallis Honda responded

Mckellar.cindy, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We look forward to your next visit! Take care!

March 23, 2025

Deborah was very professional and kind when she met me to get my car and info. More

by J3ssicadc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah
Mar 26, 2025 -

Rusty Wallis Honda responded

J3ssicadc, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

March 23, 2025

We had a good overall experience. Alliona Carroll, the manager set the tone and was extremely helpful. We also felt like the service team did a great job. Thanks again Alliona. More

by eddieharbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alliona Carroll
Mar 26, 2025 -

Rusty Wallis Honda responded

Eddieharbour, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda