2,192 Reviews of Rusty Wallis Honda - Service Center
Very professional, yet friendly approach. No nonsense. My Express Service Advisor, Dillon Rose was terrific. He covered all the important points and got me out in a very reasonable time. By summer, you w My Express Service Advisor, Dillon Rose was terrific. He covered all the important points and got me out in a very reasonable time. By summer, you will need to add a sun filter to the windows in the new waiting area. You have complaints about this; I suggest something like what is used over plant nurseries to give plenty of indirect illumination. The area is spacious, and otherwise feels very airy and comfortable. More
Great Experience The customer service rep was very helpful when my husband and I stopped into the dealership without an appointment. It could not have been easy deali The customer service rep was very helpful when my husband and I stopped into the dealership without an appointment. It could not have been easy dealing with both of us since we were not on the same page. Kudos for giving us a discount and keeping us both happy. More
Excellent service Rusty Wallis always provides quality and timely service. They have always given individual and excellent attention to us and our car. They also took Rusty Wallis always provides quality and timely service. They have always given individual and excellent attention to us and our car. They also took care of our car in a very timely manner. James and Virginia Davis More
Excellent service. From start to finish I had and excellent experience at your new service department. Isaac Alquicira was very helpful from the moment I pulled into the From start to finish I had and excellent experience at your new service department. Isaac Alquicira was very helpful from the moment I pulled into the bay area. More
Engine emissions light Since purchasing our Honda Odyssey new from Rusty Wallis we have always received prompt courteous service. Service work has always been done correctly Since purchasing our Honda Odyssey new from Rusty Wallis we have always received prompt courteous service. Service work has always been done correctly the first time.. More
OIL CHANGE Dillon Durham was very helpful in answering our questions about changing to synthetic oil. Also, he was kind enough to sync my new phone to my vehicle Dillon Durham was very helpful in answering our questions about changing to synthetic oil. Also, he was kind enough to sync my new phone to my vehicle. The waiting room was pleasant and bright. More
Professional, knowledgeable and courteous experience. Today was my fist visit since the new service center opened. It was a friendly, enjoyable and comfortable visit. Very excited to have the car wash in Today was my fist visit since the new service center opened. It was a friendly, enjoyable and comfortable visit. Very excited to have the car wash in operation. Today I worked with an excellent young man, Leo Ruiz, who was caring, professional, friendly, and knowledgeable. I look forward to working with Leo in the future. Thanks so much Jeff P for the referral. Happy New Year! More
I brought my Civic in and was given great service. The employee I dealt with in the service department listened to my concerns and spoke to me in manner, so I could understand what work needed to be d The employee I dealt with in the service department listened to my concerns and spoke to me in manner, so I could understand what work needed to be done on the car. When I left the dealership I felt comfortable that my car would be safe for my family to drive. More
Happy Customer My car needed an oil change and they didn't take much time guess cause I went early. I was impressed with their fancy coffee machine! Too bad I'm not My car needed an oil change and they didn't take much time guess cause I went early. I was impressed with their fancy coffee machine! Too bad I'm not a coffee person. They also had snacks and bottled water while I waited. More
Mr. Durham was very professional, efficient, and prompt in handling my service requests. The work was also completed within the timeframe that I was given. was very professional, efficient, and prompt in handling my service requests. The work was also completed within the timeframe that I was given. More