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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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November 16, 2021

Greg Fine is personable and helpful. The dealership was quick to complete work on my vehicle, and the job was well done. More

by MICTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 16, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear Greg and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 15, 2021

We arrived for an oil change without an appointment. The employee checked the car, told us what needed to be done. The work was done promptly and everyone was polite. More

by BJMEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the employee who did the intake but he was helpful
Nov 15, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2021

I'm grateful to Llisha Halpin for her going out of her way for my CRV oil change service on Saturday, November 13th. I'll definitely come back. More

by SLSDRUMS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Nov 15, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words for Llisha, and for taking the time to leave us this wonderful feedback!

November 15, 2021

Rhea was amazing in helping me with maintenance check and resolutions on my mobile vehicle. More

by JOELSAUCEDA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reamond
Nov 15, 2021 -

Rusty Wallis Honda responded

Joel, We are very happy to hear Rhea provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2021

Rusty Wallis does a great job; but it is so expensive. I hesitate to go to the dealer for repairs but this car is so techy, I need it done right. More

by DJMM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 15, 2021 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg, Rusty and our team met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Buen servicio,rapido,hicieron válido mi cupón. Limpiaron mi carro, son amables. Y área de espera es agradable para los que tenemos niños. More

by d_brenly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Nov 15, 2021 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 15, 2021

The first service for my new vehicle was completed quickly and I am satisfied with the service. More

by NITINNAVINEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Test
Nov 15, 2021 -

Rusty Wallis Honda responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

November 15, 2021

Very professional service oriented friendly good location good at explaining what is needed to be done More

by BILL.MORRISON_JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Rusty Wallis Honda responded

Bill, Thank you for the kind words for our service department! Rusty and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 14, 2021

Excellent professional service from the staff every visit, really feel like part of the Honda family More

by bossyriri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2021

My service experience w/ you was very pleasant. From scheduling appt. w/ James to check in and finally to work completion, everything was performed in a timely and professional manner. I will return. More

by Jay
Customer Service
Recommend Dealer
Yes
Employees Worked With
James (service dept.)
Nov 15, 2021 -

Rusty Wallis Honda responded

Jay, It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

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