Rusty Wallis Honda - Service Center

The management are wonderful,the got my car fixed on time even when I least expected it would be ready even when I least expected it would be ready More

Rusty Wallis service department is great! My service advisor Brian Stevens always goes above and beyond. advisor Brian Stevens always goes above and beyond. More

Jeff is great! I hope to always get him for service. Very professional. And service oriented. professional. And service oriented. More

Has a clean waiting area, staff was friendly and the maintenance took less time than estimated. maintenance took less time than estimated. More

Been going to RW for over 25 years ; always get great service and great professionalism. service and great professionalism. More

Took my car for a car recall, lack of communication had me go back and forth to dealership 3-4xs wasting my time and gas constantly telling me they were ready for me to leave my car and it wasn’t, when I d me go back and forth to dealership 3-4xs wasting my time and gas constantly telling me they were ready for me to leave my car and it wasn’t, when I described how I felt over the phone they kept being rude More

After having $6000 worth of warranty service done to my engine, I get to the dealership and they say that had to also replace a coil pack which was somehow not covered by a bumper to bumper warranty. They engine, I get to the dealership and they say that had to also replace a coil pack which was somehow not covered by a bumper to bumper warranty. They didn’t notify of me of the issue and the non coverage until I was standing there ready to check out. I would have declined and repaired it myself for the cost they claimed it took to replace that simple component. Additionally, I asked them to check the coil pack FIRST before taking the engine completely apart which apparently they didn’t do… I paid the money after the service representative told me coil packs are not covered under the warranty, which I do not understand. As soon as I got home, the battery immediately dies. After further inspection the battery was providing low voltage which likely caused ALL the issues with the engine in the first place. I feel they took a very simple issue and turned it into a massive, expensive project. I was out of my vehicle for days and got stuck paying for stuff I feel should have been quickly diagnosed and remedied for much less than $6000…. I’m happy to pay to replace a bad battery but the rest of this, and the way it all happened, makes me feel the dealership was just trying to make money from the service department due to low volume of vehicle sales/vehicle shortage overall. More

The dealer is a great xompany that give a amazing service, I have to say thanks you . service, I have to say thanks you . More

They are always friendly, do a thorough job, and don’t try and talk you into services that you don’t actually need. We’ve been customers for years! try and talk you into services that you don’t actually need. We’ve been customers for years! More

Rusty Wallis Honda- Garland is always very friendly and helpful and knowledgeable. Seem to always service my car very well. I bought my Honda car there from Kenneth Boyd. He is now retired, but still helpful and knowledgeable. Seem to always service my car very well. I bought my Honda car there from Kenneth Boyd. He is now retired, but still always go back there to get it serviced. So far always very satisfied with their work/service!! More