2,192 Reviews of Rusty Wallis Honda - Service Center
Great experience! Will go back on my next visit. They washed my car for me. Will go back on my next visit. They washed my car for me. More
Service is excellent! They let you know what they are doing to your car. They are very prompt. Very professional. I live Rusty Wallas!!! They let you know what they are doing to your car. They are very prompt. Very professional. I live Rusty Wallas!!! More
I continue to receive spectacular customer service. My service Rep for my most recent visit was Fernando Aguilar. He provided an outstanding experience. My service Rep for my most recent visit was Fernando Aguilar. He provided an outstanding experience. More
I visit service department for a recall, warranty work on the rails, oil and tire rotation,, and installation of running boards. I arrived at the service department at 10AM (appointment time) and was service the rails, oil and tire rotation,, and installation of running boards. I arrived at the service department at 10AM (appointment time) and was serviced by Brian. It took 2 hours and 145 min. for the to get me a quote on installing the running boards. When I called and asked for a quote, during the time I made the appointment, the gentlemen quoted me a price of 90.00. When I arrived told me ( after 2 hours and 15 minutes) that that was the wrong quote and they must has been using the accessories price sheet. I decline the installation of the running boards because of the significant price quotes. To make matters worse, I had to ask why the repairs wasn't done on the roof then Brian inform me that it will take 3 hours for the glue to dry (when the complete rails on both sides didn't take that long to install). Then I asked him what do I need to do, make another appointment or what, he said yes you need another appointment. If I had not inquired about the f/u on the rails he would not have volunteered the information. To make matters even worst I asked why didn't I get a car wash and he told me that the line was 30 minute long and he didn't thing I would want to wait any longer. So, I just left. I came to Rusty Wall service and only received half of what I came in for. More