Rusty Wallis Honda - Service Center

After making a phone appointment the day before, I took my Honda Fit into the dealership @ 1:00p. on a Wed. to get an oil change & filter. Ray was the service person that handled the servicing of my car. I my Honda Fit into the dealership @ 1:00p. on a Wed. to get an oil change & filter. Ray was the service person that handled the servicing of my car. In the time I waited, I had a light lunch from food bar & the vending machine. Ray had my car ready within the hour, & the final service charge was the same as the origional discounted price quoted to me. Nice. More

It was a great experience. They helped me get my payment even lower then expected and really gave me a great service. They helped me get my payment even lower then expected and really gave me a great service. More

service was appropriate and fast and on time, attendant was very helpful and my car was fixed same day was very helpful and my car was fixed same day More

Came in for oil change. Was told that I have a nail in the tire. No offer to fix patch repair or replace. This was on my wife's car and on the front tire very poor customer Was told that I have a nail in the tire. No offer to fix patch repair or replace. This was on my wife's car and on the front tire very poor customer service. More

Customer service skills, from the looks of it no employees seemed like they wanted to work that day. Poor service and I was so upset and still upset because I still haven't received a call back from employees seemed like they wanted to work that day. Poor service and I was so upset and still upset because I still haven't received a call back from the oil express manager. Bad business More

Friendly Service Advisors and Competent Service Technicians. These two factors help me keep bringing my Honda Pilot back time and time again. Technicians. These two factors help me keep bringing my Honda Pilot back time and time again. More

You guys passed my inspection even though my car had a broken rotor, you think that would’ve been noticed when doing the inspection but apparently not, I had to go back the next day to get them to fix it broken rotor, you think that would’ve been noticed when doing the inspection but apparently not, I had to go back the next day to get them to fix it and even then they tried to make me pay for a mistake that they made, I got a picture of that rotor to look at unless Jeff didn’t take one, y’all are lucky I didn’t end up in a accident, saying my vehicle was fine even though it was not fine. More

The service was quick and efficient. Very nice waiting area with snacks and drinks was a plus! Very nice waiting area with snacks and drinks was a plus! More

They were fast and very efficient. My service technician remembered my name and was very helpful. My service technician remembered my name and was very helpful. More

Greg Fine was very helpful in the service department! He took care of everything I needed! He took care of everything I needed! More