Rusty Wallis Honda - Service Center

Rusty Wallis Honda Car dealer is one of the best car dealers in the state of Texas. dealers in the state of Texas. More

Always great customer service! Dakota is very helpful and kind! Always a pleasure to go back and see everyones smiling faces. Dakota is very helpful and kind! Always a pleasure to go back and see everyones smiling faces. More

I’ll do the rating but see no need for adding additional comments if I choose not to. comments if I choose not to. More

Nick was great. When I was checking out there was an elderly lady that was not very nice. She was struggling and yelling. The girl at the desk and Nick went above an When I was checking out there was an elderly lady that was not very nice. She was struggling and yelling. The girl at the desk and Nick went above and beyond and were so patient with her. More

Very sincere, value your time. We had an electrical problem I took some time to find, but I think we finally got it all fixed properly We had an electrical problem I took some time to find, but I think we finally got it all fixed properly More

Today's visit was not good, the wrong oil was put in my car, not happy.. car, not happy.. More

Our service advisory Nycholas W. was extremely helpful in checking in our car and telling us what our scheduled maintenance would involve. He called and updated us on replacements was extremely helpful in checking in our car and telling us what our scheduled maintenance would involve. He called and updated us on replacements or parts that were needed and he gave us a very accurate update on when the car would be ready. We appreciate the Rusty Wallis service department so much and will continue to use them. Thanks Nycholas!! More

Great service starting from the first time I came to buy my car, will all be a Rusty Willis customers my car, will all be a Rusty Willis customers More

I took my son’s 2018 civic in for air conditioner maintenance. I was initially told it was under warranty. After three days once the part came in I received another call telling me it was not under w maintenance. I was initially told it was under warranty. After three days once the part came in I received another call telling me it was not under warranty because the part was after market. I bought the car at David Mcdavid in Frisco and was told I should call there. I asked if I could pick the car up and just take it to them and was told there were already labor costs involved I would have to pay. After contacting the service manager at David Mcdavid he assured me the part was a Honda part. After spending about a day trying to figure this out I got a call from Rusty Wallis telling me it was a mistake and the part was indeed a Honda part but it could bot be repaired that day because it was too late. The car was repaired and the a/c works well but I had also been told there was a nail in one of the tires that had to be patched and it would cost $30. After the admitted mistake, my time and frustration I would and do expect at least that amount of customer service where the tire could have been patched at no cost. I ended up taking it a tire place who patched it for $10. The experience gives me second thoughts about taking it here again. More

Thank you so much! Outstanding indeed! My battery was tested and it was determined that it needed to be replaced and it was taken care of expediently thanks again! Greg Outstanding indeed! My battery was tested and it was determined that it needed to be replaced and it was taken care of expediently thanks again! Greg fine did a fine job! - JSTIII More