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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,193 Reviews

2,193 Reviews of Rusty Wallis Honda - Service Center

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April 26, 2025

All went smoothly I like the new texting ability to check on the progress of the work. More

by worthyfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
April 24, 2025

Wes was courteous and professional. The waiting area was clean and well stocked with snacks and water. The waiting time for an oil change was more than I expected since I made an appoin More

by Agoss45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
April 24, 2025

Shout out to Deborah for being so professional and not putting any pressure on overselling me any services. More female employees like Deborah with empathy and respect to customers. More

by JAVMG84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Campoz
April 21, 2025

Jason Murphy was courteous and professional. The waiting area was clean and offered snacks , coffee and water! More

by asmith86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Apr 23, 2025 -

Rusty Wallis Honda responded

Asmith86, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

April 19, 2025

Jason Murphy was courteous, professional, excellent customer service, knowledgeable of the process and procedures and took the time to explain the process. More

by shawashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Apr 21, 2025 -

Rusty Wallis Honda responded

Shawashington, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We do hope we can be of assistance in the future. Take care!

April 19, 2025

Easily scheduled service and recall items. Professional. Nice waiting area. Usually go over all areas checked with oil change. Didn’t this time, but all items were good on the paperwork. More

by shopgirls_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rusty Wallis Honda responded

Hi Shopgirls_1999, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

April 15, 2025

Came in for oil change. Only 18000K miles. Tried to upsell me $1300+ for tires, fluids, filters. More

by Rrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 15, 2025

Came in for oil change. Only 18000K. Tried to upsell $1300 for tires, fluids, and filters. More

by Rrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 15, 2025

They always have good service and I want to thank Tin Tran, the service advisor, for his kindness. More

by tellogarduno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran adviser service department
Apr 17, 2025 -

Rusty Wallis Honda responded

Tellogarduno, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. Thank you, and have a fantastic day!

April 14, 2025

Very happy with Rusty Willis Honda Service staff are great service is excellent and fast I need to mention that I am very very unhappy with David McDavid of Frisco Honda who sold me the car and told me More

by JAMAL1485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 16, 2025 -

Rusty Wallis Honda responded

Hi Jamal1485, thank you so much for your positive comments about Rusty Wallis Honda! We do hope we can be of assistance in the future. Take care!

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