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Rusty Wallis Honda

Dallas, TX

4.7
4,677 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,677 reviews

January 01, 2025

This was my second experience having my car serviced for regular maintenance. First time was awesome. This second time the service advisor was a little unorganized it seemed but they may have been short h More

by LNBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Rusty Wallis Honda responded

Hello Lnboyd, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

January 01, 2025

Tin Tran is the best one ever since. He is helpful with a customer service.thank you More

by MINHVUHUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran is customer service
Jan 04, 2025 -

Rusty Wallis Honda responded

Minhvuhuy, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Everyone was very courteous and kind. The service was quick and they even took care of everything so I could scheduled to come back for the recall on a vehicle part. I was very pleased wi More

by Hoop dreams 926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Jan 04, 2025 -

Rusty Wallis Honda responded

Hoop Dreams 926, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We're looking forward to your next visit with us!

December 31, 2024

Tin was super helpful and timely with a unique issue! Great work that is much appreciated! More

by Ewholt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran
Jan 04, 2025 -

Rusty Wallis Honda responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

The whole experience was easy and pleasant. I would definitely recommend Rusty Wallis to anyone needing service on their Honda. More

by SLORENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Slorenz1, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 31, 2024

Excellent service! Manny Garcia and Carlos Gomez provided outstanding customer service! Thank you Rusty Wallis! More

by Cynthia.Gracia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon assisted with signing my paperwork.
Jan 04, 2025 -

Rusty Wallis Honda responded

Cynthia.gracia, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 31, 2024

The place was clean and the staff was friendly as well as professional. Great experience! More

by Karlad45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Karlad45, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to see you soon!

December 29, 2024

Great service. Waiting room was pleasant and the staff was very polite and professional. Great dealership. Have purchased my last 3 Hondas from them. More

by BONNIE_MASTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Rusty Wallis Honda responded

Bonnie_masten, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

December 29, 2024

Excellent service and courtesy area with quality refreshments They inspected the filters and offered service and replacement. More

by johndorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Rusty Wallis Honda responded

Johndorio, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

December 28, 2024

The assistant who too care of my car was courteous and considerate. He quickly took care of a problem with a loose rear windshield wiper.’However, when I went to the service/repair area at first to see ab More

by GREGORYEILEEN593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Godoy
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Gregoryeileen593, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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