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Rusty Wallis Honda

Dallas, TX

4.7
4,677 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,677 reviews

January 07, 2025

Rusty Walis Honda has great customer service and a great turnaround time for express services. More

by Vonsheika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service team
Jan 09, 2025 -

Rusty Wallis Honda responded

Vonsheika, thank you for your kind review; we are happy to pass along your comments to the team here at Rusty Wallis Honda! Until the next time we meet, take care!

January 06, 2025

I love Rusty Wallis! I always get excellant service and they keep me informed as to what they are doing to my car. More

by Irodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Smith from the service Dept.
Jan 09, 2025 -

Rusty Wallis Honda responded

Irodriguez, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

January 06, 2025

Everyone was really kind and helpful. I greatly appreciated how quick it was and that they washed my car! More

by Dalia R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with maintenance.
Jan 09, 2025 -

Rusty Wallis Honda responded

Dalia R., we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

January 05, 2025

Eric made my car buying experience with Rusty Wallis the BEST car buying experience I ever had!! He was very knowledgeable and very friendly! It was a pleasure doing business with you guys!! More

by queenburks
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Rusty Wallis Honda responded

Queenburks, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

Eric and his team are awesome thank you for helping us God bless you all More

by hforrest68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Rusty Wallis Honda responded

Hforrest68, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. Until the next time we meet, take care!

January 04, 2025

I scheduled my appointment for recall service and oil change very easily online. Service was completed in less time than expected. Very polite and friendly people work there. More

by z_musial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Jan 05, 2025 -

Rusty Wallis Honda responded

Z_musial, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

I scheduled an 9:00am appointment for a recall of the fuel pump. Other than the fact that my car was ready and sitting in the waiting area for 45 minutes, because my service manager was gone to lunch. I More

by SANDRAWALLACE2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Dotsy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Rusty Wallis Honda responded

We are disappointed to learn of your experience here at Rusty Wallis Honda, but will take this opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (214) 348-7500 at your earliest convenience and we will do our best to resolve this with you.

January 04, 2025

A warm welcome from the agent who helped me. Asked how long it would take for the service, he said one and a half hours or two. They finished in an hour. More

by BJALLOH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Jan 09, 2025 -

Rusty Wallis Honda responded

Hi Bjalloh90, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

I had made an appointment for recall service of fuel pump module and oil change. Honda had notified me the part of was available. I confirmed my appointment. Was not told to call before I got there to con More

by rayeschell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Harrelson
Jan 04, 2025 -

Rusty Wallis Honda responded

Hi Rayeschell thank you for taking the time to leave us your honest feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

January 02, 2025

Good service provided in this location of Garland TX. Will come back again for my service More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 04, 2025 -

Rusty Wallis Honda responded

Rob, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

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