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Rusty Wallis Honda

Dallas, TX

4.7
4,677 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,677 reviews

January 14, 2025

The "Express" service done was good and within the time estimated. The staff was kind and professional. My only comment was that questions on other potential issues with the vehicle were commented to set a More

by WGD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service Staff
Jan 16, 2025 -

Rusty Wallis Honda responded

Wgd0, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We do hope we can be of assistance in the future. Take care!

January 12, 2025

The overall experience was good, however the drivers side floor mat was destroyed with oily footprints which I can’t get out. I am very disappointed because I have never had a bad experience at Rusty Wallace More

by GALLAGHERCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
Jan 14, 2025 -

Rusty Wallis Honda responded

We apologize that your experience with us this time did not meet your expectations. If you would be willing to give us an opportunity to turn your experience around, please give us a call at 214-348-7500. Thank you for being a loyal customer at Rusty Wallis Honda!

January 11, 2025

Great service ! Friendly staff very punctual, I was out fairly quick !! Thank you I would definitely recommend . More

by BARAJAS.DALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
Jan 12, 2025 -

Rusty Wallis Honda responded

Hi Barajas.dalia, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

January 10, 2025

The experience was amazing, the entire team was so helpful and will always come back! More

by BLH756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Rusty Wallis Honda responded

Blh756, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 09, 2025

Technician who changed the oil forgot to put oil mileage/ date replacement sticker on the windshield More

by SBWHITE1950
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Rusty Wallis Honda responded

Sbwhite1950, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 09, 2025

Great customer service and very knowledgeable and helpful. Very professional and friendly..The front desk representative is very supportive and sweet More

by DNIQUE_BELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Rusty Wallis Honda responded

Dnique_bell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Rusty Wallis is always professional and helpful. Excellent customer service. Will always bring my car here. More

by CRAIG_DEARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Jan 11, 2025 -

Rusty Wallis Honda responded

Craig_dearman, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

January 08, 2025

Very nice people, only thing I did not like is when I called to schedule recall fix they said to just come in and I did not need an appt but when I showed up they said sorry we can’t take you in now you More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy was from service dep
Jan 09, 2025 -

Rusty Wallis Honda responded

Ana, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Fast and accurate work! I did not make an appointment but I was out in less than 2 hours! And the place was full! I always come here. Very comfortable waiting room!! More

by AM.LOUZAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Godoy
Jan 09, 2025 -

Rusty Wallis Honda responded

Am.louzau, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Great service and quickly done. I appreciate their knowledge and honesty very much. Will always bring my car to Rusty Wallis! More

by AEBANANA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Rusty Wallis Honda responded

Aebanana4, we really appreciate your feedback! We look forward to your next visit! Take care!

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