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Rusty Wallis Honda

Dallas, TX

4.7
4,677 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,677 reviews

January 20, 2025

Very slow for express service. Took 2 hours for an oil change. Take 5 takes less time. More

by kelriggs16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jan 23, 2025 -

Rusty Wallis Honda responded

We are disappointed to learn of your experience here at Rusty Wallis Honda, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (214) 348-7500 so we can work towards a resolution.

January 20, 2025

Great service in the time frame they said. Everything was explained on the work done (2 recalls) very satisfied More

by MRDANIELTINAJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Harrelson
Jan 23, 2025 -

Rusty Wallis Honda responded

Mrdanieltinajero, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

I believe kevin went over and beyond for me and my car purchase. Ty <3 More

by Camposmoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rusty Wallis Honda responded

Camposmoore, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

They were courteous, respectful, and informative. The waiting room was spacious and did not feel crowded as some places do More

by LONNAPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the man in the service department who helped me, but he did a very good job.
Jan 21, 2025 -

Rusty Wallis Honda responded

Lonnapowell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

January 18, 2025

They were courteous. Informative Not pushy on the sale And gave me a great price More

by msmoore357.mm@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rusty Wallis Honda responded

Hi Msmoore357.mm@gmail.com, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 18, 2025

We were considering trading in our 2018 Honda Civic but weren't sure and I came by to have a diagnostic done and met with Eric Collier in new cars at the front desk and from that point he was very welcomin More

by Sean Sydnor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rusty Wallis Honda responded

Sean Sydnor, thank you for your kind review; we are happy to pass along your comments to the team here at Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 18, 2025

Awesome experience…. Synthetic oil change at a fantastic price knowledge that the dealer is going to treat your car with respect and get it ready for a trip! Plus the car More

by LAMARIN2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rusty Wallis Honda responded

Hi Lamarin2013, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 17, 2025

Jesse did a great job and so did the manager. We love Rusty Wallis Honda and have leased multiple cars from them. More

by spbock06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rusty Wallis Honda responded

Spbock06, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 15, 2025

It was my first time here. There were a couple of things that I want to point out. My service advisor came to inform me the result of the inspection. I agreed to most suggesti More

by MISSANARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Godoy
Jan 16, 2025 -

Rusty Wallis Honda responded

Missanaro, we strive for 100% satisfaction, and we regret to find out that this was not the case. It is discouraging to learn of your experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (214) 348-7500.

January 15, 2025

In and out in 2 hours and all recalls done well pleased with my service More

by RICKLBEN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 17, 2025 -

Rusty Wallis Honda responded

Hi Ricklben51, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to see you soon!

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