
Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was a bit hesitant looking for a new car never having done it before and being a woman. I was sure that I would be taken advantage of or pressured into something I wasn't happy with. Thankfully, Rusty Wa done it before and being a woman. I was sure that I would be taken advantage of or pressured into something I wasn't happy with. Thankfully, Rusty Wallis was my first dealership on my hunt and was a positive interaction. Eric, the salesperson, was extremely friendly and didn't try to pull any "tricks" (such as taking your license you test drive a car to run a quick credit report on you) and Mike gave me a reasonable deal right off the bat. I didn't have to do much "haggling" because they honestly gave me a fair price right right away. Even the finance department was great. The finance manager (Felton) didn't try to push extra warranties or add-ons and gave me the rate I wanted. After all the papers were signed, they even re-painted my car because there was a tiny spot of bird poop that had stained the paint. They had great customer service even after making the sale. I would highly recommend Rusty Wallis for anyone looking for a new Honda. More
Great internet sales experience with Eric Lucy. He had everything arranged and the car ready when I arrived. Rusty Wallace had a play area where my triplet boys could be entertained while we were complet everything arranged and the car ready when I arrived. Rusty Wallace had a play area where my triplet boys could be entertained while we were completing the paperwork. Very nice experience. This is my second vehicle purchase from Rusty Wallace. I came back strictly because of the price but each time the customer service has been outstanding. They do a great job of meeting the customer's needs. More
I trusted the Carguy to send us to a dealership that would provide an honest deal. I found it no different than any other dealership I have experienced. I am really disappointed that I trusted the Jer would provide an honest deal. I found it no different than any other dealership I have experienced. I am really disappointed that I trusted the Jerry Reynolds to skip over a half a dozen dealerships to get to you. I made a mistake listening to him. Here is what I didn't like - 5-6 hours to make a deal Not clear on addons and related costs. I trusted the dealership to be honest, but I am still not certain. Finanacing was terrible. Not clear on charges. More
Very very friendly and easy to work with. I appreciated J.C.'s honesty and commitment to working with me on getting the car I wanted in the price range I had to work with. They were very patient and at no J.C.'s honesty and commitment to working with me on getting the car I wanted in the price range I had to work with. They were very patient and at no point did I ever feel frustrated, intimidated, pressured, or overwhelmed. Bradley White and Chris Conroy were also a pleasure to work with. I was originally considering a Nissan Rogue, but after having a terrible experience at the Nissan dealership (and I mean terrible), I decided to look for other options. I stumbled across the CRV and loved it. Had the staff at Rusty Wallis not been so inviting and helpful, I would've easily taken my business elsewhere. I left requesting about 20 of J.C. And Bradley's business cards, and I intend to pass them out to anyone who is looking for a new car. There were no tricks, and so far they have followed through on every one of their promises (which you don't often find at dealerships). They were very professional and didn't drag me around for hours, they were quick and straight to the point. I love my new car and I would recommend this dealership to anyone looking for great service and a great car. Bradley assured me that even after I drive off the lot, he would always be available should I have any questions with my car, and was kind enough to make sure I was familiar with all the features on my new car. More
I am a customer for life! Nothing more to be said. Kenneth was a dream to deal with. They do not have Car salesman there, they have human caring for each customer and at the same time sell you on that Kenneth was a dream to deal with. They do not have Car salesman there, they have human caring for each customer and at the same time sell you on that and the expertise they have and no pressure at all!! The car was amazing and the deal they gave beat everyone else. I called them and 5 other dealers and drove past 3 dealers to get to them 30 minutes away because I was so impressed on how I was dealt with on the phone. You just have to experience what I am talking about verse me just talking. More
Fair price and no hassle. Eric and the staff are friendly and accommodating. I declined the extended warranty offer but it can be negotiated to a lower price if you're interested in the warranty. friendly and accommodating. I declined the extended warranty offer but it can be negotiated to a lower price if you're interested in the warranty. I would recommend Rusty Wallis for new car buying. More
Everyone one there is so wonderful and friendly. Even family like!!! They have my best interests in mind and giving me the service I deserve! Purchasing a second car from Connie was just as pleasant as family like!!! They have my best interests in mind and giving me the service I deserve! Purchasing a second car from Connie was just as pleasant as the first experience. She is so knowledgeable and shoots it to me straight. Mike Anderson really took the time to explain some financial aspects that I wasn't completely aware of. Felton really helped me with finalizing everything so I could get on my way. I am a RUSTY WALLIS HONDA customer for life!!! More
One of the best dealerships experiences so far. Everyone that my family and I met with, from the salesman to the finance manager, was very friendly and professional. The sales manager did not make us feel v that my family and I met with, from the salesman to the finance manager, was very friendly and professional. The sales manager did not make us feel very pressured and was not pushy like most sales managers. He was willing to work with us to get what we wanted for a reasonable price. I would come back to this dealership for any future Honda purchases. More
everyone the sales person brandon was exceptional we did not feel pressured..he seem to want to assist us making the best decison.. The business person that helped with th eload was very nice............... not feel pressured..he seem to want to assist us making the best decison.. The business person that helped with th eload was very nice.............................................................................................................................................................................................................................................................................. More
The customer service at Rusty Wallis Honda was great...right up until we drove away with our new car and they had their sale. That's when it stops, folks. Thanks, and don't let the door hit you on great...right up until we drove away with our new car and they had their sale. That's when it stops, folks. Thanks, and don't let the door hit you on the way out! We made eminently clear that we had (a) driven 500 miles overnight and were tired because (b) we are in the military and were in the Dallas area to visit family and (c) had a mailing address in Missouri where the Army has us stationed and all correspondence needed to go there. They promptly paid lip service to our military service, got their contract and washed their hands of us. As the temp tags were nearing their expiration date, I called the dealer and asked them where my license plates were... they'd mailed them to Garland. After spending over five hours at the dealership telling them over and over again that everything needed to go to Missouri, they sent them to Garland. My mother-in-law eventually had to pay to have the plates overnighted to us. I never did receive any other follow-up information or care from the dealer except a friendly give-us-more-of-your-money-because-we haven't-bled-you-dry call; namely, wouldn't we like to get our car serviced there? Um, no. The car is in MISSOURI. Don't let these idiots get their hands on your money. Drive out of your way if you have to (and certainly don't go there if you're military...they'll fleece you the way they did us). More