Rusty Wallis Honda

Every visit I have to Rusty Wallis, I receive quality service with a friendly smile. The employees are polite and quick to respond with the best of care. And I have always been educated by the employees service with a friendly smile. The employees are polite and quick to respond with the best of care. And I have always been educated by the employees if I don't understand what sort of maintenance is needed and the cost, rather than blindsided by hidden costs. I love the honesty and integrity every employee provides at Rusty Wallis. More

I have received a used car that was under warranty for a year or 100,000 miles. I am very disappointed with my car purchase because everything that has gone wrong with my car is not covered under warranty. year or 100,000 miles. I am very disappointed with my car purchase because everything that has gone wrong with my car is not covered under warranty. I am paying 509 in car payments for a USED CAR and all the things that are going wrong are not covered under warranty and cost about 600 WITH the car payment A MONTH. I could have got a brand new car with BAD credit with another dealership for this price if not lower. When I called my used car salesman about my problem's with the car he told me "ya know what Donna I don't know much about car's but a lot of people here that do" ... WHAT????? Well Brad Mills (Rusty Wallis) (Shiloh Rd ) sold me the car, why is he selling me cars? It makes me feel even more stupid about buying a LEMMON from somebody that doesn't even know anything about cars. I am a previous customer of Rusty Wallis Honda and decided to come back because I was a happy customer, but now I feel like I have been taken advantage of and almost manipulated into buying a car I didn't want. Mind you I understand that is the job of a car salesman is to make somebody buy a car they don't necessarily want or need. But now I almost want to give our 2003 Acura RSX back and take back my 98 honda civic with 125,000 miles, back because I never had HALF as many problems with my Honda as I have had with my RX. In 6 months. I even had an '88 Peugeot Wagon that didn't have the problems I am having now. EIGHTY EIGHTY PEUGEOT!!!! It is absurd. Not to mention the maintenence department , even though they have fixed my RSX before, they told me that they didn't have the equipment to work on my car. (It was the headlights!!!) And BEFORE they fixed my window that wouldn't roll up... You can fix my window but not my headlights that simultaneously go out at the same time? And in the same two months my battery goes out, It seems there is an electrical problem….but my dilemma is why if a honda dealership doesn’t have the equipment to test an ACURA then why are you selling them?! I am REALLY confused and angry about the service and maintenance that was supposedly included with the purchase of my car, and exactly where I am supposed to go? Now I am supposed to drive to Arlington to get my car inspected under warranty? I bought it in Mesquite! So is gas money included in that? I don't want this car anymore and when I tried to trade it in they depreciated the value 8,000 because of scratches that were already on the car when I purchased it. And what is funny is that I tried to trade it at Rusty Wallis. We tried to get rid of this lemmon months ago and we couldn't. What does that tell you as a dealer? More

Visited every honda dealership in the metroplex and Rust Wallis Honda was th eonly dealership giving a discount on the EX Accord. We saw many advertisments in the Dallas Morning News and made several trips Wallis Honda was th eonly dealership giving a discount on the EX Accord. We saw many advertisments in the Dallas Morning News and made several trips to others only to be told when we got there that they do not discount Honda cars because they do not have to. Great experience and we will be back More