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Rusty Wallis Honda

Dallas, TX

4.7
4,730 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,730 reviews

March 23, 2025

Fast, reliable service at a good price! I prefer Rusty Wallis Honda over all other Honda dealerships in DFW! More

by NEDWARDS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Nedwards27, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We're looking forward to your next visit with us!

March 23, 2025

Tin was very communicative and handled everything well. However, the car died at a stop light on the way home. I immediately returned to the dealership and was told the issue (which had never happened bef More

by CARMENGEISZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tin Tran
Mar 29, 2025 -

Rusty Wallis Honda responded

Hi Carmengeisz, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (214) 348-7500 so we can work towards a resolution. We look forward to hearing from you.

March 23, 2025

I had an outstanding experience working with Luciano and Edwin at Rusty Wallis Honda purchasing a 2025 Honda Civic Sport Touring Hybrid Hatchback. From start to finish, Luciano and the Rusty Wallis team wer More

by brianr86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Rusty Wallis Honda responded

Brianr86, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 22, 2025

They were helpful and friendly. They were knowledgeable about the car and didn’t mind answering my questions. More

by lindamahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Lindamahan, thank you so much for your positive comments about Rusty Wallis Honda! We hope to see you soon!

March 22, 2025

I waited 1 hour and 45 minutes for a basic oil change. I had an appointment and was 2nd in line at 6:45am in the morning. I was not happy! More

by aconover12
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Express Maintenance
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Aconover12, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please reach out to us at (214) 348-7500 to speak to our manager directly.

March 21, 2025

Car service was quick and easy. Comfortable waiting area. Nica e snack and drink bar while waiting. Thanks for the car wash after the exhaust check. More

by JJ75228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Jj75228, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 15, 2025

They did a fast job on the recall and was supper friendly. Highly recommend this location. More

by agility_tanners_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Hello Agility_tanners_0m, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

March 15, 2025

They were very polite. They took care of the problem I was having while I waited. More

by SUZCHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
Mar 26, 2025 -

Rusty Wallis Honda responded

Suzchat, we are so happy to read such a great review about Rusty Wallis Honda! Thanks again for the recommendation, and have an amazing day!

March 15, 2025

I had an incredibly enjoyable and hassle-free experience purchasing my new vehicle. The salesperson provided excellent answers to all my questions and guided me through all the necessary steps to get approv More

by rebeccaramirez670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Rebeccaramirez670, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

March 13, 2025

Worked with James, servicer advisor. Great guy. Very professional. Standard oil change etc completed on time. All good. More

by JCTHOMASTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 16, 2025 -

Rusty Wallis Honda responded

Hi Jcthomastx, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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