
Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,759 reviews
I was looking for the Best possible price to buy a Car. Initially Rusty Wallis did not give me the Best Price. Ronnie kept following up with me and offered me deals as they came by. We agreed upon a pr Initially Rusty Wallis did not give me the Best Price. Ronnie kept following up with me and offered me deals as they came by. We agreed upon a price and he made sure that I got the car at the said price. Also when at the dealership, Ronnie was able to answer my question about the Car. He was friendly and courteous and also had knowledge about the Car. He walked us through all the features of the Car. Regards, Aashish More
My previous experience with Rusty Wallis was very good in 2009, which is why I came back again when it was time to purchase the next car. In the meantime, I also took my CRV there for body work after an acci 2009, which is why I came back again when it was time to purchase the next car. In the meantime, I also took my CRV there for body work after an accident. So they HAD a loyal long-term customer. Internet shopper beware, whatever quote you get over the phone is totally meaningless. Rusty Wallis will add on a bunch of stuff to the car which will be priced at 5-10 times the retail cost if purchased separately and then try to get you to pay for it when you show up to pick up the car. They will not tell you this when you ask for the quote of course. I told them the only add-on I wanted was window tinting, but the car showed up with an extra $2500 tacked on for a bunch of nonsense that was really worth a fraction of that. For example $299 for wheel locks which you can buy from honda.com for $55. So when I showed up to get the car I was forced to do very thing I was trying to avoid by internet shopping: haggling with the sales guy. So congrats Mitch & Chris on squeezing a few more dollars out of me with your tactics. You won't get the opportunity again. I know Rusty is not the only Honda dealer in town that has started to resort to these tactics to lessen the power that internet shopping gives the consumer. But they should be aware that the internet also gives the consumer the power to make other would be-customers aware of what is going on and so this will catch up to them eventually. More
This is the third car my husband and I have purchased from Rusty Wallace. Each experience has been pleasant. I hate buying cars, but the people at Rusty Wallace make it a painless experience. This is from Rusty Wallace. Each experience has been pleasant. I hate buying cars, but the people at Rusty Wallace make it a painless experience. This is the second Honda Accord I've bought from Bernard Williams. He's awesome and super patient! This is the second Honda that Amir has assisted with the financing. He's great too! This is a great place to buy your car. Three hours later my husband was driving off in a 2010 Honda Accord with a big smile on his face. Thank you Rusty Wallace for another great buying experience. More
I recently purchased an 2010 Acura TL from Rusty Wallis Honda, I have purchased over 10 cars in my lifetime and this was by far the fastest, most pleasant experience that I have ever had!! Jeremiah Torbers Honda, I have purchased over 10 cars in my lifetime and this was by far the fastest, most pleasant experience that I have ever had!! Jeremiah Torberson, was the salesman that I had the pleasure of working with. He was very knowledgable and friendly. The "No pressure" sales approach is always the right approach with me! He gave me the best price they could offer right from the start. Having done my homework before even looking for a car, I knew he was right. Thanks again, and I am REALLY enjoying my new car! More
Customer service was outstanding, I came from north of the 49th and it was worth the trip. Thanks Chris for organizing everything, you couldn't have picked better sales staff to take care of me. J C, I ca the 49th and it was worth the trip. Thanks Chris for organizing everything, you couldn't have picked better sales staff to take care of me. J C, I can't thank you enough for everything you did to make the car buying experience so enjoyable. There was a lot of extra paperwork and together with Amir it went without a hitch. I'll be back. More
Chris was very attentive to my requests and went above and beyond to make sure that i received everything i needed to make a buying decision. He provided everything i needed and really listened to what i and beyond to make sure that i received everything i needed to make a buying decision. He provided everything i needed and really listened to what i wanted. He is the primary reason I drove from Paris, Tx to purchase a Pilot from Rusy Wallace. The entire crew that we dealt with were very polite and took great care of us in a very timely manner. My wife and I really enjoyed everyone we dealt with at Rusty Wallace and would recommend them to everyone who is considering purchasing a new vehicle. Thanks Chris and all the crew...we are loving our new Pilot. More
I loved my experience at Rusty Wallis Used car. It was late and a last minute decision to see if the car I'd seen on-line was still on the lot. Bernard was outside, immediately introduced himself. I was l late and a last minute decision to see if the car I'd seen on-line was still on the lot. Bernard was outside, immediately introduced himself. I was looking for a car with leather and low miles. He not only new the inventory, he went right to the actual ones that had leather. Then I mention the car I'd seen on-line, and he was on top of that too. He actually went to get the key and we went for a long drive, up on the highway. I mentioned how every time I go to a dealer, and had already went on-line found a car I wanted to see, they made me go inside, sit, fill out paperwork, wanting to discuss a trade. Then they would bring the wrong car, wrong color, no leather. I was getting very frustrated. But everyone from Bernard, Jeff to Jason was just great, even when we kept them late ( my husband was napping on the loveseat). Everything was explained, (Jeff was caring) they ran around trying to give me information on the trade in. Even though the trade in was lower than we thought it would be, they explained the rationale. I would send anyone to them. The personal attention to what I needed at that moment, quality customer care, and explanation of the financials by Jason was easy. I plan on bringing the car back to them for window tinting. Thanks for a painless, caring experience! Jolene and Pete Wilcox More
Everything went exactly as promised with a very good deal and quick paperwork to boot. Jim Beeson was knowledgeable and understanding of my needs. I would not hesitate to deal with Rusty Wallace Honda again and quick paperwork to boot. Jim Beeson was knowledgeable and understanding of my needs. I would not hesitate to deal with Rusty Wallace Honda again and will recommend friends in need of a Honda. The new Accord is great. Totally satisfied. More
We live in Allen, TX, which is located 5 minutes away from McDavid Honda. Due to the poor service we have received at McDavid, we continue to buy vehicles at Rusty Wallis, which is 30-40 minutes away f from McDavid Honda. Due to the poor service we have received at McDavid, we continue to buy vehicles at Rusty Wallis, which is 30-40 minutes away from our home. That says A LOT considering we have 5 kids and two full-time jobs. The service we receive at Rusty Wallis is impeccable, they truly demonstrate the definition of excellence in customer service. This is our third vehicle purchase and we will continue to buy at Rusty Wallis! Rusty Wallis representatives value our business and respect our time. Thank you! More