Rusty Wallis Honda

Tevin, the service tech was professional and kind in spite of my frustration with the problem. I have been waiting for a recall part for over 9 months. When I was notified about the issue it stated the spite of my frustration with the problem. I have been waiting for a recall part for over 9 months. When I was notified about the issue it stated the car can stall possibly causing me to be at risk. I felt hostage to this problem as I did not want to drive far from home or travel for fear of car breaking down. I have lost money renting a car to go out of town because I did not feel safe driving my Honda Accord. Even thou it’s a great car and I love it I did not feel comfortable. I called several times to different dealerships as recommended but all said they did not have the part ( unless car breaks down then they would fix it). That is ridiculous. None the less, I kept getting sent to different people when I complained. Finally out of anger, when I was referred to Tevin he listened then put me on hold. He said he had the part and set up an appointment for the next day and it was fixed. I now have peace of mind and really appreciate his kindness in being nice and professional. I hope this is noticed and he gets a great evaluation of his work and ethics. And a raise!! More

Eric helped me by finding exactly what we were looking for as for in a fully loaded vehicle Explained every feature and updates on the new models . for as for in a fully loaded vehicle Explained every feature and updates on the new models . More

I like the sale person and the person in charge of him I like the way I was treated when I came into Rusty Wallis Honda. I have come to this dealership before and also received excellent service. I love i like the way I was treated when I came into Rusty Wallis Honda. I have come to this dealership before and also received excellent service. I love it!!!! More

Excellent vehicle and customer service. Will return for service on my Honda civicin the future. Will return for service on my Honda civicin the future. More

Rusty Wallis service department is exceptional! The advisors and technicians are always professional and courteous. Michael was my adviser and took care of my repair ticket without me having to dro The advisors and technicians are always professional and courteous. Michael was my adviser and took care of my repair ticket without me having to drop off my car in person. My car was towed to the dealership on Monday and returned to me on Tuesday. I appreciated Michael’s professionalism in working with me on the repair. Thank you! More

Quick turnaround on service Price reduced for services I didn't want. Courteous treatment by staff. I didn't want. Courteous treatment by staff. More

You guys are straight to the point. No bull! Thanks for making a car buying easy. No bull! Thanks for making a car buying easy. More

I have would have to say, I was not excepting the Hallelujah Thank you Jesus Car Services, I received at Rusty Wallace! Micheal was able to go above and beyond what was expected. He has got to be Hallelujah Thank you Jesus Car Services, I received at Rusty Wallace! Micheal was able to go above and beyond what was expected. He has got to be the best Service Advisor, In the DFW area that I have met. I came in for a Diagnostic on my car Acura and Honda was not able to make the repairs. Micheal called Acura on my behalf and got the correct information for me ! So thank you Rusty Wallace for having the best Advisor on your Team! More

Salesman Luciano was excellent to work with. He understood what I was looking for and we were able to find the right car quickly. He understood what I was looking for and we were able to find the right car quickly. More

I will always choose Rusty Wallis Honda for my vehicle needs. From buying, maintenance and now also selling my vehicle. As promised I was able to sell my preowned vehicle without having to buy one of thei needs. From buying, maintenance and now also selling my vehicle. As promised I was able to sell my preowned vehicle without having to buy one of theirs! Eric Collier always makes sure my experience is excellent each time! More