Rusty Wallis Honda

Great Experience We came in on July 4th and there was surprisingly a lot of employees there. However, we already had an appointment set up with John Hargis, so we alre We came in on July 4th and there was surprisingly a lot of employees there. However, we already had an appointment set up with John Hargis, so we already had fast service. John was very patient with my husband and I being first time car buyers. He was very knowledgable and personable. We definitely recommend using John for any of your car needs at this dealership! The only disappointing thing about our car buying experience is that we weren’t able to drive off the lot with a full tank of gas. We had to go fill up right after we left and did not get any reimbursement from the dealership. More

good experience Rudy was extremely knowledgeable of the vehicles that we were interested in. He was patient and efficient while explaining the features on each vehicl Rudy was extremely knowledgeable of the vehicles that we were interested in. He was patient and efficient while explaining the features on each vehicle. We were comfortable through the whole process. No pressure!!!! Also: Thumbs up to Allan Salinas. More

Always a Great Experience I have purchased 3 Honda's through the years and I anticipate coming back for more. But the real foundation, the people I see over and over are in th I have purchased 3 Honda's through the years and I anticipate coming back for more. But the real foundation, the people I see over and over are in the service department, and they are friendly, quick and really know their product. From the 3 people who met me at my door today (all doing different things), to the lady who explained my paperwork, to the young man who held my car open at the end, they were all efficient and courteous. I was not surprised. More

Pleasant Sales Experience Sales Rep very knowledgeable, friendly & great customer service skills. Took time to explain features of the car. Rating should be a 10. As a repeat c Sales Rep very knowledgeable, friendly & great customer service skills. Took time to explain features of the car. Rating should be a 10. As a repeat customer, the experience was once again pleasant. Ruben Quiroz took the time to explain financing and warranty options. More

Express Service Oil Change Needed an oil change and used Express Service. Apparently my regular guy, Jeff Peterson, doesn't handle Express Service, but I was taken care of by St Needed an oil change and used Express Service. Apparently my regular guy, Jeff Peterson, doesn't handle Express Service, but I was taken care of by Steve Urena, who was very helpful, and I was out of there in less than an hour. They said they were going to clean my windshield but only cleaned about half of it. I miss the car washes we used to get whenever we had service. More

Car Service/Maintenance Great service provided by Leo Ruiz. I had my vehicle serviced for routine maintenance and a car inspection. The service was provided in a timely manne Great service provided by Leo Ruiz. I had my vehicle serviced for routine maintenance and a car inspection. The service was provided in a timely manner and Mr. Ruiz kept me informed as when my vehicle would be ready. More

Hassle-free I sent my wife in with the vehicle for maintenance since I couldn't get off of work. Greg handled everything with for her and made it an easy visit. I sent my wife in with the vehicle for maintenance since I couldn't get off of work. Greg handled everything with for her and made it an easy visit. When it was ready, I went in, paid, and got right out nice and quick. More

Exceptional service and sales experience except one hiccup. Mr. Kenneth Boyd is an excellent businessman and a new friend. Kenneth is a Christian, an American patriot, proud husband, father and grandfather. A Mr. Kenneth Boyd is an excellent businessman and a new friend. Kenneth is a Christian, an American patriot, proud husband, father and grandfather. Additionally, he's a new car salesman who treated me kindly and as if I was his own adult child (still, do your homework and negotiate firmly). I will only buy my Honda's from him going forward. Brant Moss is another excellent salesperson but I just happened to meet Kenneth first. The dealership overall was clean, welcoming and I didn't feel overly pressured. 5 stars for everything stated above. Constructive criticism (and why I was obliged to only rate this dealership as a whole with only 4 stars. Steer clear of their finance guy, Oscar Miramontes who is a Finance business manager. It amazes me they allow this guy to have any customer contact, as he devoid of any social grace, or tact. Perhaps he's on the Autism spectrum? But, my sister is and she's a delightful person who treats people with respect and kindness. Forgive me, but this man is very rude. I'll never deal with him again. - Brian, Garland, TX More

Great Deal, Low Stress, Awesome Car I bought a used 2015 Honda Civic LX from Rusty Wallis and couldn't be happier with my dealership choice. I've bought several used cars and while the e I bought a used 2015 Honda Civic LX from Rusty Wallis and couldn't be happier with my dealership choice. I've bought several used cars and while the experiences weren't bad this is the first review I've felt inclined to write. I worked with John Hargis -- he was with me when I walked through the door, ready to answer every question I had honestly, and also patient and respectful of my budget. The car looked just like the photos and, a month in, both looks and drives like a brand new car. In finance, Manny was professional, straightforward, did an excellent job explaining warranty options -- and was, again, patient and respectful of my budget goals. I hope this thing lasts as long as Civics tend to, but whenever it goes, I'll be back. Go see John. And say hi to his Rush bobble heads for me. More

Excellent Service Steve Urena, at Rusty Wallis Honda, provided just the service experience one wants and should expects. He was friendly, knowledgeable and easy to work Steve Urena, at Rusty Wallis Honda, provided just the service experience one wants and should expects. He was friendly, knowledgeable and easy to work with. Thanks! More