Rusty Wallis Honda

Professional Service Department I appreciated the fast reliable service! I also liked that they had HGTV on in the waiting area. Nice experience. I will come again soon. I appreciated the fast reliable service! I also liked that they had HGTV on in the waiting area. Nice experience. I will come again soon. More

Key replacement I have been using the services and products of Rusty Wallis Honda for many years - through three Honda cars! The Service Advisors I have used are rea I have been using the services and products of Rusty Wallis Honda for many years - through three Honda cars! The Service Advisors I have used are really friends who care about me and my car. They give me good advice and make sure my vehicle is safe for me to drive. Through the years, I have also gotten to know Mr. Starr, the Service Manager who is also helpful an available to me when I have a problem. I can't say enough great things about Rusty Wallis. New Car, Used Car, or Service Departments, - this is the best Honda Dealer in Texas!!! More

Replaced tires Was time to replace all 4 tires @ 42k miles. The price was a little less than Discount Tire. Very happy to work with Doug. He replied in a very timely Was time to replace all 4 tires @ 42k miles. The price was a little less than Discount Tire. Very happy to work with Doug. He replied in a very timely manner to my estimate request and set up the appointment for me the next day. When I arrived, Doug said it would take about 2 hours and it was almost to the minute! More

Best car buying experience in a long time! I’m one of those people that HATES the car buying process... In fact, just 45 days prior to this purchase I bought my wife a Honda Pilot at another de I’m one of those people that HATES the car buying process... In fact, just 45 days prior to this purchase I bought my wife a Honda Pilot at another dealership. Unfortunately, that dealerships customer service in the sales department prevented me from buying my 2018 Accord there. Due to this, I reached out to Rusty Wallis online and met Rodney Lockett. Rodney listened to what I needed and came up with a plan to work around my demanding work schedule. Rodney did every single thing he said he would do through the process and his follow up was perfect. He has great product knowledge, was not pushy but still a professional sales person and worked hard to get the deal done! The management staff I met when I closed the deal were the same way. If you are in the market for a new Honda I would highly recommend giving Rusty Wallis a call and asking for Rodney! More

Stellar customer service Although the overall time there was less than optimal, the customer service that I received from Alyson Ritter was outstanding. There facility is sti Although the overall time there was less than optimal, the customer service that I received from Alyson Ritter was outstanding. There facility is still under construction so it delays the process but Alyson was very helpful and considerate through the process!! 👍 More

Great Service We have owned Honda’s for over 20 years. Always bought and serviced with Rusty Wallis Dallas. They are friendly, fair, and great to do business with. We have owned Honda’s for over 20 years. Always bought and serviced with Rusty Wallis Dallas. They are friendly, fair, and great to do business with. More

Excellent care. Paid attention to concerns. Had excellent attention from Alyson Ritter in service and on a related matter from Doug New. Both were attentive to my needs and concerns. Alyson was Had excellent attention from Alyson Ritter in service and on a related matter from Doug New. Both were attentive to my needs and concerns. Alyson was especially helpful with aspects related to the service and technology. Doug was understanding and informative about a technology issue not related to the servicing of the car. More

TELEPHONE SERVICE, SUPER. Steve listened, suggested, verified, kept in touch, and followed through in record time. THANK YOU FOR YOUR ASSISTANCE My vehicle was transported Steve listened, suggested, verified, kept in touch, and followed through in record time. THANK YOU FOR YOUR ASSISTANCE My vehicle was transported to your facility by a wrecker service,, once there, the transactions were completed by phone More

Maintenance appointment As always everyone one is very nice. Gregg Fine is my service advicer. However, that day he was off. Michelle helped me out and she was very nice and As always everyone one is very nice. Gregg Fine is my service advicer. However, that day he was off. Michelle helped me out and she was very nice and efficient. Laura at the cash office as always was awesome! She is a big asset to your dealership. She goes above and beyond to make the customers visit a great experience. Love her so much! More

Service work Jeff was so helpful. My service work wasn't going to be done in time for me to pick up my son at his camp and Jeff arranged a rental car for me to pi Jeff was so helpful. My service work wasn't going to be done in time for me to pick up my son at his camp and Jeff arranged a rental car for me to pick him up. That really impressed me. I was so thankful and amazed that Jeff and Rusty Wallis service would do that. I will pass on my great experience to others needing Honda service work and I will definitely keep Rusty Wallis in mind for further service to my Honda van. More