Rusty Wallis Honda

Knowledgeable Service Advisor Greg Fine is an excellent, very knowledgeable service advisor. I am so thankful I got him to review the service I needed on my 2005 Odyssey. With hi Greg Fine is an excellent, very knowledgeable service advisor. I am so thankful I got him to review the service I needed on my 2005 Odyssey. With his knowledge of previous work I had done, and what I still needed, I saved both money, time, and got the service I needed at a good price. It was because of his quick review of my car's history, instead of assuming based on miles and years and my memory of what has been done before on my car (that has happened before). Greg reviewed quickly all my previous service history with me performed at Rusty Wallis when I went in just for an oil change, thinking I will have to go elsewhere for service. He explained what I needed, the certified Honda parts I would receive, and worked up an affordable service for me that day. So glad I was fortunate to work with Greg Fine. More

Air bag replacement, mfg. recall I normally get paid for writing, so I will try to keep this brief and yet wordy enough to satisfy the required length to be of benefit to the folks th I normally get paid for writing, so I will try to keep this brief and yet wordy enough to satisfy the required length to be of benefit to the folks that worked on my vehicle. I went in, got some work done that was paid for by Honda due to an airbag recall. I made the appointment, they were ready for me and completed the work very quickly. Unlike previous visits, there were no promotional overtures made, so I was very content with the experience. Filling out this review to specifications, on the other hand, turned out to be something of an ordeal. More

Rusty Wallis service Was having minor issues with engine service codes & car was due for routine maintenance. Service team worked with our schedule to arrange drop-off & s Was having minor issues with engine service codes & car was due for routine maintenance. Service team worked with our schedule to arrange drop-off & service. Was kept abreast of service needs, impact, costs, & repair priorities. Thanks to RW service for their work! More

Great service! The service department has always been great to us. Very friendly staff. I have been coming here for over 10 years and will continue to come The service department has always been great to us. Very friendly staff. I have been coming here for over 10 years and will continue to come More

Treat you GREAT! I made an appointment with the service department for a regular oil change. In and out quickly and they even allowed my dog in the waiting area. Gre I made an appointment with the service department for a regular oil change. In and out quickly and they even allowed my dog in the waiting area. Great people More

No pressure demonstration. I contacted Jim Beeson to get more info on a 2018 Ridgeline RTL-T as I had seen a RTL-E at the Dallas Auto Show. I clearly stated I was not ready to I contacted Jim Beeson to get more info on a 2018 Ridgeline RTL-T as I had seen a RTL-E at the Dallas Auto Show. I clearly stated I was not ready to buy until later in the year but wanted more info to see if I would have any interest in a Ridgeline. Jim could not have been more helpful and accommodating to explain everything about the vehicle and set up a test drive. I asked for a bid on my truck to get some idea where I stood for a trade. After seeing the difference I would have pay, I had no interest to trade. Bill Hunt got involved and after some discussion came up with an outstanding offer for my vehicle but still more than I wanted to cough up. I asked about a lease and Bill came back with a figure I was totally happy/comfortable with and I drove out in a new RLT-T in the exact color combo I wanted that afternoon. Jim couldn't have been more helpful and I truly appreciated he was not pushy. More

State inspection: Quick&Easy Gersson met me within seconds, informed me my old service writer was no longer there but that he’d take excellent care of my Honda and he DID, even th Gersson met me within seconds, informed me my old service writer was no longer there but that he’d take excellent care of my Honda and he DID, even though the car wash was down...grrrrrrr. State inspection/Honda vehicle status review completed, I was out in much less than an hour. GREAT SERVICE as always, minus the car wash. More

Professional Salesman Eric Collier was my salesman and it was truly a pleasure to work with him.He gave me the tools to make an informed decision! Eric Collier was my salesman and it was truly a pleasure to work with him.He gave me the tools to make an informed decision! More

Always outstanding! Greg was fantastic. The service and care and concern for each customer at Rusty Wallis is a constant; that's why I keep coming back. Greg was fantastic. The service and care and concern for each customer at Rusty Wallis is a constant; that's why I keep coming back. More

Service Advisor Doug Ritter Very nice, good listener, provided lots of info on items my car needed. Very busy day in shop but was able to work my car in quickly Very nice, good listener, provided lots of info on items my car needed. Very busy day in shop but was able to work my car in quickly More