Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Buy a new car is so easy with a great helpful from Jeremy I filled out the information for the car I was looking for online around 9:00pm on Wednesday 03/21/18. Around 9:30pm Jeremy Black sent me an email an I filled out the information for the car I was looking for online around 9:00pm on Wednesday 03/21/18. Around 9:30pm Jeremy Black sent me an email and message, but I was stuck with something else until midnight. I replied his email early in the morning and tell him what kind of car I am looking for and some offered I had from other dealers, also what is the price I want... Then I called Jeremy around 10:00am, he told me he was working on the car price for me and will call me back shortly. He called me back in 30 minutes and told me he did not have exact price for the car I was asking for but had other similar, we talked on phone for couple minutes and I agreed with the price he offered. I came to dealer at 11:00am, took a look and test drive. Everything exactly what I wanted, so filled out all documents and finance... Done and went home with the new car around 1:30pm. So I just spent about 2 hours and 30 minutes to buy the new car with the great deal on price and 0.9% interest !!! Is that wonderful !!! Thank so much to Jeremy Black. If you are looking for a new Honda, go to Rusty Wallis and ask for Jeremy Black and hope you can have a good time just like me. More
Excellent service. Very pleased. I use coupons to get reduced prices oil changes.... But really appreciate the inspection they perform each time. Helps me plan required services. I'l I use coupons to get reduced prices oil changes.... But really appreciate the inspection they perform each time. Helps me plan required services. I'll be back! More
Service Excellence My reason for a visit Tuesday, March 20, 2018 was to repair my Honda Pilot which was malfunctioning. As a very busy parent, I took my truck to Rusty My reason for a visit Tuesday, March 20, 2018 was to repair my Honda Pilot which was malfunctioning. As a very busy parent, I took my truck to Rusty Wallis Honda without delay. I was immediately greeted by Leo and his partner. They listened carefully, retrieved my information from their system and explained they provide a shuttle service as my truck is tested to pinpoint the problem and will call as soon as they determine what’s wrong. Shortly after my arrival, I was met by Jason, the Shuttle driver who was most kind and professional in providing a round trip once my truck was fixed. Leo and staff have always provided excellent care and great communication with the status of my truck repair. Once returned safely to the Service Center by Jason, i was greeted yet again by Leo who gave me a report and led me to a wonderful young lady at the Cashier’s counter. The positive energy at Rusty Wallis Honda is contagious. Due to the genuine care and concern from Leo, Jason, and the happiest customer service cashhier I have ever met i feel truly cared for as family member and will remain a grateful customer. More
Yes I always recommend this dealership. Associates are professional, friendly and helpful. I think they tell you the truth about what's needed. Tell you the most important stuff that needs Associates are professional, friendly and helpful. I think they tell you the truth about what's needed. Tell you the most important stuff that needs to be done, what. An wait and for how long, what's an emergency, info on pricing etc and how it compares. The place is clean offers things to read, eat and drink while you wait. The people that check you out at the desk are friendly and efficient. More
Professional and courteous experience. Consistent professional and courteous service. Steve Hartwig was my previous service rep for several years. This was my first visit since his death. H Consistent professional and courteous service. Steve Hartwig was my previous service rep for several years. This was my first visit since his death. However, both Travis and Jeff are doing a good job caring the torch. More
Great customer service We bought a Honda Pilot yesterday from Kenneth. The entire experience was great. Kenneth was very knowledgeable about the vehicle and all of its featu We bought a Honda Pilot yesterday from Kenneth. The entire experience was great. Kenneth was very knowledgeable about the vehicle and all of its features. The best part of the experience was Kenneth, he was so kind and genuine. Kenneth explained everything and made sure we were completely satisfied with our purchase. Thank you for having someone like Kenneth. Micheal and Wendy Thrash. More
Always had great service I moved to Texas from New York in 2001 with my 1996 Honda Civic. My first Honda was a 1981 Accord and I always had my service done by Honda. Since the I moved to Texas from New York in 2001 with my 1996 Honda Civic. My first Honda was a 1981 Accord and I always had my service done by Honda. Since then I've owned a 2003 Pilot, 2009 Pilot and currently drive a 2016 Pilot. Rusty Wallace service department has always been a great experience. In my travels I've used Honda service in New York, Florida and Texas, while they were all good I have to rate Rusty Wallace the best. More
Service Visit 3/16 Came in for oil change and tire rotation. Jeff was very friendly and helpful and told me the work would be done in an hour and a half. Came in for oil change and tire rotation. Jeff was very friendly and helpful and told me the work would be done in an hour and a half. More
Excellent! Our experience at rusty wallis honda was exceptional! We were traveling from out of state and needed maintenance on our honda and they were quick and Our experience at rusty wallis honda was exceptional! We were traveling from out of state and needed maintenance on our honda and they were quick and honored our coupon as well. Alyson was the service tech that helped us and she was so friendly and created an instant bond with my 20 month old son, to say the least i couldn't get him to leave home with me he wanted to stay with her 😂... Exceptional service thank you Rusty Willis Honda for doing our maintenance on our vehicle. More
Ask for Kevin, you won’t be disappointed! I had been in the hunt for a car since January and wasn’t having luck with the vehicle I was searching for. I found my car on the Rusty Wallis website I had been in the hunt for a car since January and wasn’t having luck with the vehicle I was searching for. I found my car on the Rusty Wallis website and called the number on the site. Boy do I feel lucky to have reached Kevin Harper on the other end of the line. I told him about my particular but complicated financial situation and talked with him about the car I found on the website. Not only was he VERY responsive and personable, he no doubt worked very hard to ensure I went home with the car I wanted. His personal investment in helping me get the best deal possible went over and beyond his job, and I’m so happy with my recent car purchase. If you shop here or find a car on their site, you MUST ask for Kevin. I will be a return customer as long as he is there! Thank you Kevin! I LOVE my 2013 Benz! More