Rusty Wallis Honda

No pressure demonstration. I contacted Jim Beeson to get more info on a 2018 Ridgeline RTL-T as I had seen a RTL-E at the Dallas Auto Show. I clearly stated I was not ready to I contacted Jim Beeson to get more info on a 2018 Ridgeline RTL-T as I had seen a RTL-E at the Dallas Auto Show. I clearly stated I was not ready to buy until later in the year but wanted more info to see if I would have any interest in a Ridgeline. Jim could not have been more helpful and accommodating to explain everything about the vehicle and set up a test drive. I asked for a bid on my truck to get some idea where I stood for a trade. After seeing the difference I would have pay, I had no interest to trade. Bill Hunt got involved and after some discussion came up with an outstanding offer for my vehicle but still more than I wanted to cough up. I asked about a lease and Bill came back with a figure I was totally happy/comfortable with and I drove out in a new RLT-T in the exact color combo I wanted that afternoon. Jim couldn't have been more helpful and I truly appreciated he was not pushy. More

State inspection: Quick&Easy Gersson met me within seconds, informed me my old service writer was no longer there but that he’d take excellent care of my Honda and he DID, even th Gersson met me within seconds, informed me my old service writer was no longer there but that he’d take excellent care of my Honda and he DID, even though the car wash was down...grrrrrrr. State inspection/Honda vehicle status review completed, I was out in much less than an hour. GREAT SERVICE as always, minus the car wash. More

Professional Salesman Eric Collier was my salesman and it was truly a pleasure to work with him.He gave me the tools to make an informed decision! Eric Collier was my salesman and it was truly a pleasure to work with him.He gave me the tools to make an informed decision! More

Service Advisor Doug Ritter Very nice, good listener, provided lots of info on items my car needed. Very busy day in shop but was able to work my car in quickly Very nice, good listener, provided lots of info on items my car needed. Very busy day in shop but was able to work my car in quickly More

Excellent employee The five star rating is for Greg Fine in the service department. I've had experiences with him before and he always is a real pro. You go to some pla The five star rating is for Greg Fine in the service department. I've had experiences with him before and he always is a real pro. You go to some places and you feel like they are trying to find ways to make you spend more money, but Greg tries to get the job done as efficiently as possible and at the best possible price. Rusty Wallace is a better place for having someone of his excellence on the staff. When I bought my CRV at RW, I had a poor experience with the salesman and your finance department. If I included that experience in my rating, it would not be five stars and I would not have recommended RW to anyone. But because of an employee like Greg, I would highly recommend the service department. And if he becomes a salesman, I'll buy my next car from him. More

Always outstanding! Greg was fantastic. The service and care and concern for each customer at Rusty Wallis is a constant; that's why I keep coming back. Greg was fantastic. The service and care and concern for each customer at Rusty Wallis is a constant; that's why I keep coming back. More

Excellent Leo Ortiz always do amazing job, I drive 40 min to this Honda Leader because the guess services is excellent and the job they doing are very good. Leo Ortiz always do amazing job, I drive 40 min to this Honda Leader because the guess services is excellent and the job they doing are very good. More

Excellent and thorough. Jesse Rodriguez was fabulous to work with, as I tried to decide whether to purchase my lease or buy/lease another CRV. He took the time to show me a v Jesse Rodriguez was fabulous to work with, as I tried to decide whether to purchase my lease or buy/lease another CRV. He took the time to show me a variety of choices, as did Syed Abidi. They were professional, patient and sought to help me decide what I was going to do. Also, it was cold, rainy and I did not once feel like either were trying to force me out the door or to force me into a car I would not be happy with in the future. That's why I bought my fourth CRV and I love it. More

Great service Jeff Peterson took great care of me. Very knowledgeable and helpful. Took time to listen to my concerns. You can tell he takes pride in his career. If Jeff Peterson took great care of me. Very knowledgeable and helpful. Took time to listen to my concerns. You can tell he takes pride in his career. If and when I come back, I will be asking for Jeff. Roger Wickman More

Juan’s warm welcome The service I got from Juan is top rated excellent! He helped me get a car with a convenient monthly payment. Truly felt important there! He went over The service I got from Juan is top rated excellent! He helped me get a car with a convenient monthly payment. Truly felt important there! He went over the rules and guidelines, and helped get the best deal! More