Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Efficient and professional! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent! More
Went in for special (19,99) on oil change at appointed time. Everything was good. time. Everything was good. More
Eric was exceptional salesman, very knowledgeable and thorough. Finance staff was also very helpful. Everyone was extremely professional and pleasant to work with. Highly recommended. 5 stars! Thank you thorough. Finance staff was also very helpful. Everyone was extremely professional and pleasant to work with. Highly recommended. 5 stars! Thank you. More
The salesperson welcome me. He was polite, asked what was my needs and what type of car i was looking for. He was professional, polite and kind. Chinh le was the best salesperso He was polite, asked what was my needs and what type of car i was looking for. He was professional, polite and kind. Chinh le was the best salesperson i have every had. More
I felt my service advisor was very condescending and disregarded my concerns. She was more concerned with about validating herself then understanding how a customer may feel about have major work done o disregarded my concerns. She was more concerned with about validating herself then understanding how a customer may feel about have major work done on brand new (2024) auto. Also, my second problem with this car (2024 model) was totally disregarded because they could not get it to "duplicate". I think this person needs more training in communication, especially in dealing with women. More
Great communication and very appropriately friendly genuine sales person. Would definitely recommend and buy from this dealership again. We forgot our title and they were willing to work with us to get genuine sales person. Would definitely recommend and buy from this dealership again. We forgot our title and they were willing to work with us to get it to them. Luciano was our salesman and was very professional in handling out CRV deal. More
Already did a write up about this car purchase. Please see that, all went smoothly and professionally. Was great Please see that, all went smoothly and professionally. Was great More
I would like to take a moment to commend James Rice at the Rusty Wallis dealership on Shilo Rd. I was getting my car serviced there this morning and I overheard a conversation between James Rice and a cus the Rusty Wallis dealership on Shilo Rd. I was getting my car serviced there this morning and I overheard a conversation between James Rice and a customer. His appearance, manner and decorum were outstanding! He was attending to an elderly woman who just got her car serviced. I was impressed how he took the time to explain the significance of the inspection of her car, item by item, which all items needed little immediate attention, but he did advise her of a nail in the side of one of her of her new tires which she purchased elsewhere. He said the tire is filled and is not currently leaking and it should safely get her to the place where she purchased it as it would probably be under warranty. He said to tell them that if they have any questions regarding this tire, he would be available to help. When she was leaving, he opened all doors and helped her to her car. People like this should be rewarded for their extra efforts and the way in which they genuinely CARE for people. I hope this note finds its way to management and that JAMES RICE is reward and recognized accordingly. More