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Rusty Wallis Honda

Dallas, TX

4.7
4,772 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,772 reviews

November 08, 2021

The time it took to get my car back after oil change and multi inspection was less than an hour. They really valued my time and feel really happy about the experience. More

by erickgarcia89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Nov 08, 2021 -

Rusty Wallis Honda responded

Erick, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 08, 2021

Took me on my scheduled appointment time. Service Representative was courteous and professional. Took care of me car and everything went smooth. More

by pmckimmey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Nov 08, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2021

Service staff is always friendly and keeps me updated on the progress of my Pilot. I drive from Waxahachie to get my service because of the great people at Rusty Wallis. More

by DEAN.BELCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexus Lacy
Nov 08, 2021 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

November 08, 2021

really good. had a difference of opinion on air pressure in tires. That is why you got a star knocked off. More

by PEGGY-GARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know his name. someone in express service dept.
Nov 08, 2021 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 08, 2021

Greg Fine is absolutely the person that I could get to help me with my car. He did an outstanding job communicating with me as well he was very patient with my decision on what I needed to do with my car. More

by Abdulah.odi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 09, 2021 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again!

November 08, 2021

Eric was AWESOME!!! Made buying a car for the first time so easy! Need a car go see Eric!! More

by Tandrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Nov 09, 2021 -

Rusty Wallis Honda responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rusty Wallis Honda!

November 08, 2021

I have a dent in my car that I did not have before not please More

by Lucianojgalindo
Recommend Dealer
No
Employees Worked With
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 07, 2021

We have bought several vehicles here as a family over the years. John W. Our salesman was great to deal with. What stood out to me about him the most was how respectful he was. Thank you for making my wife’s More

by huffman-chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alliona Carroll, John Williams
Nov 08, 2021 -

Rusty Wallis Honda responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

November 07, 2021

Tire rotation done. 2 bad tires and rep didn’t mentioned anything. Lots of vibration on the highway when reaching 60mph. Had to stop at a tire shop to rotate tire. More

by juan10roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names
Nov 21, 2021 -

Rusty Wallis Honda responded

Thank you for your review, Juan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 07, 2021

We have bought four Hondas from this dealership. Every time was a good experience. We will come again. More

by m_beerwinkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Nov 08, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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