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Rusty Wallis Honda
Dallas, TX
4,768 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,768 reviews
Verified Customer
March 03, 2022
I continue to receive spectacular customer service. My service Rep for my most recent visit was Fernando Aguilar. He provided an outstanding experience. My service Rep for my most recent visit was Fernando Aguilar. He provided an outstanding experience. More
by ArtieO
Employees Worked With
Fernando Aguilar
March 03, 2022
I knew what I wanted, and Edwin made the new car process fast and efficient. Good price and trade in offer, too. fast and efficient. Good price and trade in offer, too. More
by gpolma
March 01, 2022
I visit service department for a recall, warranty work on the rails, oil and tire rotation,, and installation of running boards. I arrived at the service department at 10AM (appointment time) and was service the rails, oil and tire rotation,, and installation of running boards. I arrived at the service department at 10AM (appointment time) and was serviced by Brian. It took 2 hours and 145 min. for the to get me a quote on installing the running boards. When I called and asked for a quote, during the time I made the appointment, the gentlemen quoted me a price of 90.00. When I arrived told me ( after 2 hours and 15 minutes) that that was the wrong quote and they must has been using the accessories price sheet. I decline the installation of the running boards because of the significant price quotes. To make matters worse, I had to ask why the repairs wasn't done on the roof then Brian inform me that it will take 3 hours for the glue to dry (when the complete rails on both sides didn't take that long to install). Then I asked him what do I need to do, make another appointment or what, he said yes you need another appointment. If I had not inquired about the f/u on the rails he would not have volunteered the information. To make matters even worst I asked why didn't I get a car wash and he told me that the line was 30 minute long and he didn't thing I would want to wait any longer. So, I just left. I came to Rusty Wall service and only received half of what I came in for. More
by N.WASHINGTON2100
Employees Worked With
Brian
