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Rusty Wallis Honda

Dallas, TX

4.7
4,754 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,754 reviews

June 06, 2022

Jesse Baez was an awesome sales person, he did not put any pressure whatsoever, and let us take our time on choosing what WE wanted. Great attitude and keeps you well informed. More

by chicochicochico123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Baez
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words for Jesse, and for taking the time to leave us this wonderful feedback!

June 06, 2022

They are very knowledgeable and helpful every time I come in for any service that I need . More

by CLOS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Adame
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

June 06, 2022

So one the biggest issues I had with this dealership was that they kept promising my car would be in by a certain date and it never would, it took about a month to get my car when they said it would only be More

by nsharpshair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso, Jesse Thompson III
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you for your feedback. While we are very happy to hear that Jesse provided you with such a positive experience, we do apologize for the delays. We sincerely value your business and hope you will give us another opportunity to serve you!

June 06, 2022

I was greeted well when I arrived and had a good experience, but the people in the back could’ve been a bit nicer. More

by juanb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you, Juan! Here at Rusty Wallis Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 02, 2022

Talked with the sales manager about a Honda Accord Sport 2.0t they had available. The general manager sent me a email for a appointment. I arrived at the dealer about 2 hours before my appointment. Spoke wi More

by caseyellis86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alliona Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 01, 2022

I enjoyed how quickly and easy it was to actually get the car I wanted and to be walked through the process of getting the car. We came at the end of the day but I didn’t feel rushed to make a decision or ma More

by gen3ralg23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Pulliam , Dakota Reynolds
Jun 01, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

May 29, 2022

Great customer experience buying a car from John and Jeremy at Rusty Wallis Honda. I know these are tough times for dealers scrambling for cars so I was surprised when I got a phone call that a CRV Tour More

by Peter.lecody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , John Williams
May 31, 2022 -

Rusty Wallis Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Honda CRB Touring! If there is anything else we can do to assist you, Peter, please do not hesitate to let us know. We are always happy to help!

May 26, 2022

It was a great experience and Mr Eric helped with his wealth of experience to buy a new car. I’m enjoying my car. More

by chudkezi
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
May 31, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2022

I would like to say thank you for your help and experience to help me out with my new car all the staff was vary nice and friendly Thank you I would send you any one that needs a new car. More

by robertdecker509
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Rusty Wallis Honda responded

Thank you so much for choosing Rusty Wallis Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 26, 2022

Customer friendly and very professional. Kept me posted on the status of the car. Will return again... More

by hilarioramirezjanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
May 31, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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