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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

July 27, 2022

Awesome experience. Fast, friendly and fun. Manny was great! I usually hate buying a car, but this experience was really good. More

by jlbyrne01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
Jul 28, 2022 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Manny met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2022

Fast service, they worked with us to get the numbers where we needed them to be. Great experience. More

by Sailawaysoon7884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 26, 2022

Very knowledgeable staff! They all worked together to make sure I was taken care of and all my questions answered! I will be back 100%!!! More

by aprilmichellharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob in Finance, Al Rebaza, Dzan Balic Dervic
Jul 27, 2022 -

Rusty Wallis Honda responded

Here at Rusty Wallis Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 26, 2022

I've been buying cars and having them serviced at Rusty Wallis for over 30 years. There's a reason I keep going back. More

by KLSABETC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Jul 26, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 26, 2022

The best Honda dealership in DFW, Very professional and good customer service . Visit them and thank me later. More

by lizzyarum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
Jul 27, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

July 26, 2022

Quick and friendly, no issues contact me when the vehicle was ready, washed the exterior. More

by xbradymom6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
Jul 27, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 26, 2022

Everything went smoothly when I had to replace my battery. My only beef was my car was about 100 miles past my 36,000 mile / 3 year warranty when the battery died, and I was told that the battery man More

by BWCW71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AKHEIM NORFLIN was my service advisor, and he did a great job.
Jul 27, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 25, 2022

Right mirror plate came off and I know it was damaged before but I had been able to reattach and after bringing car in for service it was completely gone. Also service scheduler is not intuitive I recent More

by ljwilborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Jul 26, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 25, 2022

They were friendly and helpful when we saw the emission systems problem light come on our car during our trip to Dallas. More

by Gabrielfarms
Customer Service
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Jul 26, 2022 -

Rusty Wallis Honda responded

We appreciate your business and our team looks forward to serving you again soon!

July 25, 2022

Wonderful dealership with great people. Jesse was super helpful in helping us get the perfect car for our family. More

by chasev20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Jul 26, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

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