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Rusty Wallis Honda

Dallas, TX

4.7
4,754 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,754 reviews

July 20, 2022

Great work, great service and was out the door in an hour and a half. More

by RACHELDCHESTER
Recommend Dealer
Yes
Employees Worked With
Akmed
Jul 21, 2022 -

Rusty Wallis Honda responded

Rachel, Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

July 19, 2022

Rusty Wallis Honda Car dealer is one of the best car dealers in the state of Texas. More

by Andy C. Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Andy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

July 18, 2022

Always great customer service! Dakota is very helpful and kind! Always a pleasure to go back and see everyones smiling faces. More

by anaromo91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Reynolds
Jul 18, 2022 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2022

Great customer service the entire time, from the salesman to finance my experience was great. I am happy with my new car. More

by reh1120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Celvert Finance
Jul 12, 2022 -

Rusty Wallis Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rusty Wallis Honda!

July 11, 2022

Our sales rep Chinh Le was a wonderful help. The process of buying a new car with them was fast and easy!! And Manny Garcia made the finance easy too!! Overall had a wonderful experience with More

by karentcano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Rusty Wallis Honda responded

Karen, Thank you for your business and this review. We're happy to hear Chinh, Manny, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 11, 2022

I’ll do the rating but see no need for adding additional comments if I choose not to. More

by Ayearta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
Jul 11, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that Darryl had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

July 11, 2022

Nick was great. When I was checking out there was an elderly lady that was not very nice. She was struggling and yelling. The girl at the desk and Nick went above an More

by MARSHASBOYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 11, 2022 -

Rusty Wallis Honda responded

Marsha, Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and our team and don't hesitate to let us know if we can be of further assistance.

July 11, 2022

if you are looking for reliable cars, fair prices and honest answers this is definitely NOT the dealership you want to do business with. The quality of the vehicle does not reflect the price!! I am very More

by ger28estrada
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alliona Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 10, 2022

Very sincere, value your time. We had an electrical problem I took some time to find, but I think we finally got it all fixed properly More

by emkey1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jul 11, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

July 09, 2022

Today's visit was not good, the wrong oil was put in my car, not happy.. More

by J.etutt65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rahim
Jul 10, 2022 -

Rusty Wallis Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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