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Rusty Wallis Honda

Dallas, TX

4.7
4,801 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,801 reviews

August 30, 2022

Service dept is great. Prices for parts are ok. Answering the phone is horrible. Thanks More

by CDRP139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stevens
Aug 31, 2022 -

Rusty Wallis Honda responded

Thank you for your very honest review. We strive to make sure that all of our customers leave happy. We will share your comments with the team. Thank you for choosing Rusty Wallis Honda.

August 30, 2022

It wasn’t a pleasant experience since they brought my car out and forgot to do the tire rotation and had to wait another 40 minutes. More

by Sriveracarvajal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employee is not listed it was on service dept
Sep 02, 2022 -

Rusty Wallis Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 29, 2022

This is my 3rd time working with Eric and Rusty Wallis to purchase a new vehicle. Eric is very thorough, he always exceeds my expectations. He isn’t just there to make a sale but he makes sure all your needs More

by ReVay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Aug 29, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. Eric and Rusty work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2022

These guys are great. They took care of me. And my family. Go check them out. More

by chad_pbc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy , Eric Collier Sr
Aug 29, 2022 -

Rusty Wallis Honda responded

Chad, Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 26, 2022

I bought a new Honda Accord from Rusty Wallis Honda in September of 2020. About 2 weeks ago, my car would not start. I got a jump from my neighbor which allowed me to take a risky drive to autozone. Autoz More

by hondaaccord
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

hondaaccord responded

I called the dealership and was told that they would do nothing about my concern.

August 26, 2022

Received great Service. Thank you for identifying the issue and fixing it. I am a customer there for around last 3 years . More

by vmjkutty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 26, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 25, 2022

Perfect 👍 Good service and very fast, and happy with the results, im going to come back More

by vanessaval3020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny morales
Aug 26, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

August 25, 2022

First time there for service. I used the express service for a oil change. They were quick and very friendly More

by beebarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas J Warrt
Aug 26, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2022

We are always pleased with Rusty Wallis Service Center. The wait time is usually minimal, and the service advisors are always exceptional. Jamie did a great job making sure all my questions were answered More

by CRV2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Express Service Dept.
Aug 24, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2022

Mr.Eric Collier Sr. Is a great salesman, he was very kind and made sure we were taken care of ,Thank you Mr. Collier Sr.! From Mary Stewart More

by Stewartmary655
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Aug 24, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric delivered such a great experience!

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