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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

November 16, 2022

Excellent attention y buen servicio good Rapides, Buena explication, personal que habla a espanol bueno bueno More

by ortegajuana1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso, Carlos Adame
Nov 16, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

November 16, 2022

Great customer service every day at Rusty Wallis, the waiting is nice and friendly environment as well!!!!!! More

by ESPINJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rebaza
Nov 16, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2022

Great customer service and very knowledgeable. Definitely recommend their services. They serviced the transmission and flushed it three times due to metal debris in it. More

by Franco.aleman1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately don’t recall his name but he did a great job
Nov 16, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2022

I came in late Friday and they were able to ck out my problem, ordered my part and will be back for install. More

by josephdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tran
Nov 16, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 16, 2022

Mr. Eric did an amazing job with making car buying experience wonderful. I recommend him if you are looking for a salesman who will work for you and will go to bat for you as well. You will not be dis More

by Camille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Nov 16, 2022 -

Rusty Wallis Honda responded

Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 16, 2022

Despite being unable to find where I needed to go and the cashier not being very friendly, my visit was good. My oil change took about an hour and the service manager answered any questions I had. Got everyt More

by wendymheiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
people in the express service area
Nov 16, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Wendy, and hope to see you again soon!

November 15, 2022

Everyone so nice & kind! Especially Pamela, Leisha, Carlos,& fella who bought his wife a Yeti that was my color 🙃 More

by Jilldowdy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela & Leisha
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 14, 2022

Smooth transaction. Proactive assistance in finding the new 2023 car we were seeking. Worth the effort to go to this dealership. Current road construction impacts as More

by darmstrongiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 14, 2022

Nice waiting room. Not too long of a wait but way to pricey for a oil change More

by jham6980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 14, 2022

I was in for an oil change, but was concerned about an emission warning that had come on and gone off several times. Bryan pulled a code and made arrangements to move my truck to the service bay for inje More

by DW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dzan Balic Dervic
Nov 15, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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