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Rusty Wallis Honda

Dallas, TX

4.7
4,677 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,677 reviews

December 21, 2024

Sales agent told me that Honda care package is mandatory and did not discussed that there is an option of ordering the car to opt out from it as per their manager. Also he told me that he will send the car’ More

by niwrehs72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Very helpful and nice. Great waiting area for quick service. I will keep going back for sure. More

by Saigegiles1692
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Rusty Wallis Honda responded

Saigegiles1692, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you again for leaving us this response!

December 21, 2024

James was really awesome. People like him make me want to come back here. Highly recommended. More

by BWAYNE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Dec 22, 2024 -

Rusty Wallis Honda responded

Bwayne35, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

December 20, 2024

I had an appointment to take care of a recall, actually two recalls. Arrived at 10 AM and my car was taken in and I waited about 30 minutes for a shuttle driver who took me home. Later when the car was fin More

by CURTISBEAVERS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service intake person. 5 stars
Dec 22, 2024 -

Rusty Wallis Honda responded

Hi Curtisbeavers, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

December 20, 2024

I keep my car maintenance. Times have changed and everything has went up. The coupons that are sent out to me are a huge help, but I would be great if you could use more than o More

by Lindsey.shamica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every time I go there is a new receptionist, which is concerning
Dec 22, 2024 -

Rusty Wallis Honda responded

Lindsey.shamica, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

December 19, 2024

Everything is going great with the repairs. The technician was awesome and polite and explain everything real well. More

by johnjiles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department technician white guy
Dec 22, 2024 -

Rusty Wallis Honda responded

Johnjiles33, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 19, 2024

Service was timely. professional and efficient. The friendly greeting at the start, the comfortable waiting area, and the newly washed car at the end completed a pleasan More

by CRV owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gustavo godoy
Dec 22, 2024 -

Rusty Wallis Honda responded

Crv Owner, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 17, 2024

We took our car in for maintenance and a recall issue and it was completed in a timely manner. More

by dmahy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
Dec 22, 2024 -

Rusty Wallis Honda responded

Hi Dmahy, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

December 16, 2024

I went in not really knowing what I wanted but Jimmy was patient and helped figure out which car I really wanted! More

by MEAGHAN.NAVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Rusty Wallis Honda responded

Meaghan.nava, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

December 16, 2024

My service advisor Tevin Smith was very professional and answered all the questions I had. More

by YESI775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Dec 20, 2024 -

Rusty Wallis Honda responded

Yesi775, we're glad to hear you enjoyed your visit. We hope to see you soon!

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