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Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent customer service and they took care of all my car needs. They were fast and on time. Don’t forget to make your appointment. car needs. They were fast and on time. Don’t forget to make your appointment. More
My service advisor was helpful & friendly. He told me it would take 2 1/2 hours to replace my fuel pump but I was back on the road in an hour & 1/2. Great experience. He told me it would take 2 1/2 hours to replace my fuel pump but I was back on the road in an hour & 1/2. Great experience. More
Have been dealing with this dealership for many years now and the men and women that work there are always very nice and the service is always fast! and the men and women that work there are always very nice and the service is always fast! More
Esta vez pongo 4 estrellas. Porque tuve que ir 2 veces para que solucionaran el problema (2 recalls) Hice cita para la reparacion un sabado y no lo solucionaron a la primera, d Porque tuve que ir 2 veces para que solucionaran el problema (2 recalls) Hice cita para la reparacion un sabado y no lo solucionaron a la primera, dijeron que necesitaban una parte, que debia volver el miercoles siguiente; llame el martes y dijeron que no tenian aun la parte, que pasarian unos dias mas; asi fue, despues de 10 dias lo solucionaron. La atencion de los empleados de servicio fue amable, cordial y tuvieron mucha paciencia en explicar lo que sucedia y responder mis preguntas en las 2 oportunidades. Aparte de este inconveniente, en general no tengo motivos para quejarme de este Dealer, siempre lo recomiendo, nunca he recibido mejor trato en otro dealer, tanto en el departamento de ventas como en los dos departamentos de servicios. More
For oil change charges are appx 170 dollars charges. Everyone I go to this dealer shop for service I end up paying min 400 dollars. Never going back there Everyone I go to this dealer shop for service I end up paying min 400 dollars. Never going back there More
The service check-in guy was courteous, thorough, and patient. Servicing the car went as planned and was timely. 1 patient. Servicing the car went as planned and was timely. 1 More
Ron and Tin and the mechanics diagnosed the noise and solved the problem. It's so nice to drive my 2019 HR-V now. It sounds like my car and it's wonderful. Thanks to the Service Team including Jason. solved the problem. It's so nice to drive my 2019 HR-V now. It sounds like my car and it's wonderful. Thanks to the Service Team including Jason. Thank you Rusty Wallis Honda! More
Tevin explained the process for a recall correction after the part was needed and provided my oil change. Thank you so much. He let me know when to bring it in and the staff there were very helpful and timly the part was needed and provided my oil change. Thank you so much. He let me know when to bring it in and the staff there were very helpful and timly. Thanks for the great service. More
I can’t begin to express how grateful I am for Mr. Eric and the entire team at this dealership. My family first met Mr. Eric back in 2019 when we were helping my brother find a car. After a terrible e Eric and the entire team at this dealership. My family first met Mr. Eric back in 2019 when we were helping my brother find a car. After a terrible experience at another dealership, we walked in with low expectations, but Mr. Eric completely turned that around. He didn’t just meet our expectations-he exceeded them in every possible way, 1,000 times over. Since then, my brother has purchased three cars from him, and now it’s my turn to share my amazing car-buying experience with Mr. Eric. With Mr. Eric, there’s no guessing, no uncertainty, and absolutely no feeling of being pressured. His honesty and upfront approach make all the difference. He’s not about selling cars, he’s about helping people find the right car for their needs. That level of integrity is what sets him apart, and it’s why my family and I will never buy a car from anyone else. The car-buying experience with Mr. Eric is more than just smooth—it’s a true reflection of his character and integrity. I couldn’t be more thankful for everything he’s done for us. Mr. Eric, you’ve earned a forever customer in me. Thank you so much for everything! More