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Rusty Wallis Honda

Dallas, TX

4.7
4,685 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,685 reviews

March 03, 2025

Everyone was very nice and helpful. The waiting are was clean and comfortable. Service was great More

by mmfreak85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service team
March 02, 2025

Excellent customer service and they took care of all my car needs. They were fast and on time. Don’t forget to make your appointment. More

by JAMEELKHAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but he an awesome guy
March 02, 2025

My service advisor was helpful & friendly. He told me it would take 2 1/2 hours to replace my fuel pump but I was back on the road in an hour & 1/2. Great experience. More

by Lori.ramsey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
March 02, 2025

Have been dealing with this dealership for many years now and the men and women that work there are always very nice and the service is always fast! More

by LYESA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Esta vez pongo 4 estrellas. Porque tuve que ir 2 veces para que solucionaran el problema (2 recalls) Hice cita para la reparacion un sabado y no lo solucionaron a la primera, d More

by PATRICIAISABEL303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin en una de las dos visitas
March 01, 2025

For oil change charges are appx 170 dollars charges. Everyone I go to this dealer shop for service I end up paying min 400 dollars. Never going back there More

by Cmguptaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
February 28, 2025

The service check-in guy was courteous, thorough, and patient. Servicing the car went as planned and was timely. 1 More

by B&s781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Mar 02, 2025 -

Rusty Wallis Honda responded

Hi B&s781, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

Ron and Tin and the mechanics diagnosed the noise and solved the problem. It's so nice to drive my 2019 HR-V now. It sounds like my car and it's wonderful. Thanks to the Service Team including Jason. More

by dhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron and Tin Tran and the Manager Jason Murphy
February 27, 2025

Tevin explained the process for a recall correction after the part was needed and provided my oil change. Thank you so much. He let me know when to bring it in and the staff there were very helpful and timly More

by Cc1chapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Mar 02, 2025 -

Rusty Wallis Honda responded

Cc1chapa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

I can’t begin to express how grateful I am for Mr. Eric and the entire team at this dealership. My family first met Mr. Eric back in 2019 when we were helping my brother find a car. After a terrible e More

by Hedgemontc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Rusty Wallis Honda responded

Hedgemontc, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

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