Rusty Wallace Toyota

I'll start from the beginning and let you know why it's three stars and not five stars. The five stars are the customer sales service reps. Rodney Shropshire was amazing Rodney helped me lock my car in at three stars and not five stars. The five stars are the customer sales service reps. Rodney Shropshire was amazing Rodney helped me lock my car in at a great price and held the car until I was able to fly from Delaware to Tennessee to pick it up. Once I arrived in Tennessee Phil Dykes came and picked me up from my hotel 40 miles away and we had a great conversation all the way there and the process was quick and easy. When I got to the office I had the best conversation with Ms. Shelia and she is an angel. This part of my experience was five stars. The problem started as I was driving home. I was going at a good rate and hitting a lot of bigs. So I tried to use the windshield wiper solution to clean the window and it seemed to be out. So I just drove home. about 10 to 15 days later I remembered that I needed some and purchased some from Walmart. When I put the solution in and tried to use it nothing happened. So I looked down on the ground and that's when I saw the puddle of fluid on the ground. I called the service center and here is where the three stars come from. More

Grover Cheek sold me a RAV4. He made the paperwork go very smoothly and not only explained every detail but he showed me how to work everything! Grover spent a couple hours with us just to demonstrate al very smoothly and not only explained every detail but he showed me how to work everything! Grover spent a couple hours with us just to demonstrate all the gadgets. Grover is very knowledgeable and a nice person to boot. I will be coming to him in the future if I need anything. Thanks Grover! More

Grover Cheek,is a exceptional salesman,he never tried to pressure us in any way.He spent 2 hours showing us every feature on our new Rav 4.we are an older couple ,and aren’t computer literate pressure us in any way.He spent 2 hours showing us every feature on our new Rav 4.we are an older couple ,and aren’t computer literate More

My husband and I are very much pleased with our salesman at Rusty Wallace Toyota in Morristown. We have dealt with Marvin Houston since 2014 and he has always steered us in the right direction and is a very at Rusty Wallace Toyota in Morristown. We have dealt with Marvin Houston since 2014 and he has always steered us in the right direction and is a very honest person. That is something you don’t find very often. I just wanted to give Marvin the praise he deserves. Dealership is very fortunate to have him🙏🏻 We trust him. Gary and Linda Newsome More

Marvin Houston is the greatest salesman ever. Once we told him what we were interested in he got right on helping us. Explained everything to us. Keep in contact with us. told him what we were interested in he got right on helping us. Explained everything to us. Keep in contact with us. More

GREAT FOLKS ONE AND ALL MY SALESPERSON WAS MARVIN HOUSTON HE IS JUST THE NICEST GUY AND EAGER TO PLEASE WE HAD AN AWSOME EXPERIENCE AND GOT MY DREAM CAR! GOD BLESS YOU, MARVIN YOU ARE THE BEST! HOUSTON HE IS JUST THE NICEST GUY AND EAGER TO PLEASE WE HAD AN AWSOME EXPERIENCE AND GOT MY DREAM CAR! GOD BLESS YOU, MARVIN YOU ARE THE BEST! DEBBIE & KENNY HENDERSON, DANDRIDGE, TN More

Thank you to Grover Cheek and Rusty Wallace Toyota for finding the new Highlander I was looking for. The entire process was very smooth and efficient. I love my new ride! finding the new Highlander I was looking for. The entire process was very smooth and efficient. I love my new ride! More

Grover was awesome!!! Everyone was awesome here!! Rodney also was helpful in finding my grandmother a car that was an excellent choice for her awesome service!! also was helpful in finding my grandmother a car that was an excellent choice for her awesome service!! More

Grover Cheek is awesome sales associate to work with. He will help you with whatever you are looking to purchase. He will explain all functions as well. will help you with whatever you are looking to purchase. He will explain all functions as well. More

Mr. Barton is an awesome manager. He worked with me and helped make my purchase very reasonable and affordable to the best of his ability to meet my needs. helped make my purchase very reasonable and affordable to the best of his ability to meet my needs. More