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Rusty Wallace Toyota
Morristown, TN
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 233 reviews
March 30, 2018
Awesome experience. Jessie was fabulous to work with. He respected my request to only contact me if he found a vehicle that truly fit my requirements. His positive attit Jessie was fabulous to work with. He respected my request to only contact me if he found a vehicle that truly fit my requirements. His positive attitude, work ethic, and upbeat personality made for a pleasant buying experience. We bought 2 vehicles ( new and used) in one day, and will be buying a third from Jessie in the near future. More
by 2sold
Employees Worked With
Jessie
November 09, 2017
Fantastic Dealer Just wanted to give a shoutout to Leia Hyder and the Rusty Wallace Toyota crew for doing an outstanding job. I was stranded in Morristown after the b Just wanted to give a shoutout to Leia Hyder and the Rusty Wallace Toyota crew for doing an outstanding job. I was stranded in Morristown after the brakes went out on my aging 93 YJ and they were able to set me up with a great deal on a 2016 Jeep Wrangler Unlimited Sahara Edition so I could make it home. The vehicle has been fantastic and they were excellent to deal with. Would recommend to anyone! More
by Roobin
Employees Worked With
Leia Hyder
November 07, 2017
Great sales rep Just bought a 2017 Tacoma. The sales rep. Nick Davis was truly a straight up guy no BS. More dealerships need guys like him. I’ve recommended Rusty Just bought a 2017 Tacoma. The sales rep. Nick Davis was truly a straight up guy no BS. More dealerships need guys like him. I’ve recommended Rusty Wallace Toyota to all my friends. Go see Nick he’s the best More
by Rms
Employees Worked With
Thanks to Nicks partner who helped deliver my truck to my house!! Great service guys
October 23, 2017
Great place, great service Our experience buying our Prius here was amazing. Leia Hyder was awesome to work with and she helped me make it a surprise for my wife! Our experience buying our Prius here was amazing. Leia Hyder was awesome to work with and she helped me make it a surprise for my wife! More
by Tommy
Employees Worked With
Leia Hyder
October 23, 2017
Excellent Experience Highly recommend this dealership and Leia Hyder!! We have bought both new and used from the dealership. Total package, Sales to Service. Leia truly va Highly recommend this dealership and Leia Hyder!! We have bought both new and used from the dealership. Total package, Sales to Service. Leia truly values her customers. More
by TundraEd
Employees Worked With
Leia Hyder
July 21, 2017
The easiest car buying experience. I would recommend this dealership to anybody. Mr. Redmond was so nice and easy to work with. They would not sale us the truck until it was properly fi I would recommend this dealership to anybody. Mr. Redmond was so nice and easy to work with. They would not sale us the truck until it was properly fixed and cleaned. Please go visit these guys. More
by Brickhouse105
Employees Worked With
Allen Redmond
February 17, 2017
Very professional staff, also very friendly. Excellent! Great service! Always nice and polite staff, very informative, love the waiting area, makes the visit enjoyable. New modern facility ve Excellent! Great service! Always nice and polite staff, very informative, love the waiting area, makes the visit enjoyable. New modern facility very clean and very professional staff. More
by 2008 toyota
Employees Worked With
Douglas Karnes
October 12, 2016
Buy a used car We were told that one of the employees had hit a pole with the vehicle that we were buying. Our salesman admitted that they did it. We took it to our We were told that one of the employees had hit a pole with the vehicle that we were buying. Our salesman admitted that they did it. We took it to our body shop, got estimate , they said that there guy that comes in twice a week would fix it.. They will not pay a outside body shop to do it. Which means that they were gonna rig it... This is the second rusty wallace dealer that did this to us..... More
by Steve333
Employees Worked With
Alan redmond
August 05, 2016
Uninformed salespeople Overall two stars. The working of the purchase was hassle free, but I am shocked by the staff's lack of knowledge about their products. I was given b Overall two stars. The working of the purchase was hassle free, but I am shocked by the staff's lack of knowledge about their products. I was given bad information or NO information about the accessories in the vehicle. I was also not told about the service plan for the vehicle. When I spoke to the general manager about my complaint all I got was a sorry and thanks for your feedback. Nothing about making it right and putting me in touch with someone to discuss the service plan or any additional questions I may have. Just an overall unsatisfactory purchasing experience. More
by dlabyron
Employees Worked With
Alan and a gal who I didn't get her name
July 27, 2016
Excellent Experience We had a very positive experience with the purchase of our Rav 4 Hybrid. We searched online and this was the only dealer in a hundred and fifty mile We had a very positive experience with the purchase of our Rav 4 Hybrid. We searched online and this was the only dealer in a hundred and fifty mile radius that had the vehicle we wanted. After a great phone consultation, the car was ready for a test run and prepped for purchase. Our salesman helped program several of the apps for us and explained each of the "bells and whistles" on our model. Very satisfied. More
by Satisfied customer
Employees Worked With
Alan Redmond
