Rusty Wallace Toyota

Scott Winstead is the BEST! We have been buying and trading vehicles with Scott Winstead since moving to the area in 2013. We were confirmed Honda owners in the past. It is rare We have been buying and trading vehicles with Scott Winstead since moving to the area in 2013. We were confirmed Honda owners in the past. It is rare to find a sales person who is dedicated and honest in the car business. Scott is that and so much more. If it were not for Scott we would not be repeat customers at this dealership. More

Going the extra mile I can’t say enough about the great experience I had buying my Toyota @ Rusty Wallace in Morristown TN...especially the salesperson Grover Cheek. He to I can’t say enough about the great experience I had buying my Toyota @ Rusty Wallace in Morristown TN...especially the salesperson Grover Cheek. He took so much care in explaining everything about the car to me & spent extra time even though it may have caused him to miss another sale. I never felt rushed or neglected. I will definitely deal with him & that dealership in the future. More

Every one in Morristowm Toyata treats you like family Every time you come to Morristown Toyata they treat you like family ,they go over your car with you so they know every thing before they take it in , Every time you come to Morristown Toyata they treat you like family ,they go over your car with you so they know every thing before they take it in , they always keep you informed on any thing they find or do , David Stout ,the service adviser answers any questions I have and is very informative ,Heith and Nick ,managers of car sales are also great people , always very polite and right there to answer any questions we have ,and the service department is great ,always inspect my car and take care of it for me ,I recommend Morristown Toyota to every one I know or ask for a good car dealer ,please always stay the way you are ,we appreciate all of you very much ,thankyou for your service, I have bought two new Corrolas here and plan to buy a another in the near future More

Excellent Customer Service Leia Hyder assisted me on my purchase of a new truck and trading in my old truck. She was very professional and friendly. Her knowledge of vehicles an Leia Hyder assisted me on my purchase of a new truck and trading in my old truck. She was very professional and friendly. Her knowledge of vehicles and honesty was very appreciated. I highly recommend seeing her if you are looking to purchase a new vehicle. More

EXCEPTIONAL SERVICE AND PRODUCT MARVIN HOUSTON HELPED ME IN MAKING MY PURCHASE.I HAD BEEN TO FO UR DIFFERENT DEALERSHIPS AND HE WAS GREAT,KNOWLEDGE AND MANNERS ..EXCELLENT. SALESMAN MARVIN HOUSTON HELPED ME IN MAKING MY PURCHASE.I HAD BEEN TO FO UR DIFFERENT DEALERSHIPS AND HE WAS GREAT,KNOWLEDGE AND MANNERS ..EXCELLENT. SALESMAN More

The J D Kyle Experience Review of The JD Kyle Experience Original Review: JD made our car buying experience the best ever and I would reccomend to anyone if they are look Review of The JD Kyle Experience Original Review: JD made our car buying experience the best ever and I would reccomend to anyone if they are looking for a Toyota to go to Rusty Wallace Toyota of Morristown and ask for JD. reviews David Bradley 09/28/2018 More

Horrible Took my 4runner in for a oil change. 1.5 hours later it was done. Drove it off the lit and the steering wheel vibrated so bad I couldn't hold onto it. Took my 4runner in for a oil change. 1.5 hours later it was done. Drove it off the lit and the steering wheel vibrated so bad I couldn't hold onto it. Took it straight back and was told I needed a new tire. I didn't need one when I got there. Was told by Doug that they did nothing wrong. I will never go back More

purchasing a new vehicle The staff were so very nice and helpful.......NO PRESSURE. They assisted me in every way they possibly could and made me feel welcome and a valued hum The staff were so very nice and helpful.......NO PRESSURE. They assisted me in every way they possibly could and made me feel welcome and a valued human being. They went above and beyond to make sure my purchase was stress free!!! I would recommend to anyone to use Rusty Wallace Toyota. Thank you to everyone at the dealership so very much! More

The J D Kyle Experience @ Rusty Wallace Toyota: “I wish everything in life could be as easy as he made it” This was the best car buying experience I have ever had. Mr. Kyle is personable, conscie “I wish everything in life could be as easy as he made it” This was the best car buying experience I have ever had. Mr. Kyle is personable, conscientious, and knowledgeable. He pays attention to details, and makes it his goal to provide great customer service. Everything was done in a timely manner. I wish everything in life could be as easy as he made it. Thanks to him for an excellent job! More

The service manager is a man of his word. When my 02 Toyota Sequoia had an issue -- the VSC lights came on and would not go off -- I called Rusty Wallace Toyota in Morristown, TN. It was fru When my 02 Toyota Sequoia had an issue -- the VSC lights came on and would not go off -- I called Rusty Wallace Toyota in Morristown, TN. It was frustrating since they were not able to fix it right away. I am a Disabled Vietnam veteran with a limited income. I could NOT afford to have the service department "throw parts" at the problem and run up outrageous bills. I talked, at length, with Michael and he assured me that they would fix the problem without any unnecessary parts, etc. I stayed in regular contact with Michael throughout this process...The first 3 attempts to fix the problem did not fix it -- and I did have to contact the service department myself to find out the status of their ability to make the repair, as they did not contact me -- but, finally, after several weeks (after I posted a review showing my frustration), I was called by the service manager, who arranged for the right equipment to be available and to have a Toyota guy come in to supervise the right calibration, Today I drove my Sequoia home and the VSC lights are no longer on. Michael stood behind his assurances - and the service department treated myself and my wife pleasantly. As with anything that matters to you, you have to do your "due diligence" and stay on top of what is done with your vehicle. If you have questions, ask. If they aren't able to fix the problem the first time, stay in touch with them until you are satisfied. I did - and it paid off. Would I, personally, recommend Rusty Wallace Toyota service department? Yes, I would. More