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Rusty Wallace Toyota
Morristown, TN
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 230 reviews
July 29, 2023
We had an excellent experience at Rusty Wallace Toyota when we purchased a Tacoma. Phillip was very helpful and and great guy. The entire process was very straightforward and honest. when we purchased a Tacoma. Phillip was very helpful and and great guy. The entire process was very straightforward and honest. More
by James B
Employees Worked With
Phillip Dykes
July 12, 2023
This place is beginning to be complete garbage. Bought a 2013 4runner about a year and a half ago, bought all the extra warranties and have had to take my vehicle up there 3 times. Nobody can tell Bought a 2013 4runner about a year and a half ago, bought all the extra warranties and have had to take my vehicle up there 3 times. Nobody can tell what the warranty covers and they still want to try and charge you for every little thing. Will never recommend this place to anyone or buy anything from there ever again!!!!!! More
by dkonsela
Employees Worked With
Grover Cheek
June 28, 2023
I am very pleased with my service and purchase from Rusty Wallace Toyota! Philip helped me out and was amazing!! He talked us through everything, listened to us and was very helpful! He made my purchase smoo Wallace Toyota! Philip helped me out and was amazing!! He talked us through everything, listened to us and was very helpful! He made my purchase smooth and easy! I am in love with my new 2023 Corolla Cross! Thank you Philip! More
by maysiellison
Employees Worked With
Philip
October 10, 2022
My husband & I went to this dealership simply because his 2002 Toyota Camry decided to die on us during a 15th Wedding Anniversary trip that we had been at in Asheville, NC at Billy Graham’s The Cove. We kn 2002 Toyota Camry decided to die on us during a 15th Wedding Anniversary trip that we had been at in Asheville, NC at Billy Graham’s The Cove. We knew we had no choice except to purchase another vehicle since we were stranded in Morristown, Tn & we live in Ringgold, Ga…we definitely wanted to buy another Toyota, as these are excellent vehicles. Our salesman was Jose Flores & from start to finish he listened to our concerns & answered all of our questions with his knowledge of all things Toyota related. He treated us with respect, kindness, & professionalism & was extremely patient with us as we narrowed down our choices & options!!! The process was easy & stress free & we were not taken advantage of in our situation of being stranded. Jose went above & beyond to treat us like important customers instead of a mature couple who had simply broken down & came in by accident off the streets. My husband drove off with a brand new beautiful Toyota Corolla LE & we are extremely thankful for this dealership & the staff!!! We would highly recommend this dealership & be sure & ask for Jose Flores…we give him 10 stars on his excellent customer service & because of his kindness in a couple’s time of dire distress…thank you Jose!!!!!!! More
by gregandmalinda
Employees Worked With
Jose Flores
October 08, 2022
One of the best experiences of truth and honesty was met today with Mr. Grover Cheeks. Talked with a lot of people in my lifetime, being dis pointed lots when asking for instance? would you buy your child t today with Mr. Grover Cheeks. Talked with a lot of people in my lifetime, being dis pointed lots when asking for instance? would you buy your child this car? It's sometimes the expression on the s face, but the eyes says it all. The day I came searching I had no idea Id meet Grover Cheek! Wow, so happy I did. I was scared and knew Id be given anything I ask about. With-9 -10questions were answered without even asking are why to say yes with out questions\s. well, all questions answered, showed me everything how to use in my Toyota Highlander. He was one of the4 most honest men Ive ever met and makes me feel I want to buy 199 cars from him.However, my disappointment came when I realized Rusty Wallace Toyota has no idea who they have working for them !!!!!sand hes not given when credit is do!!r, .I'm disappointed!!!!! RUSTY WALLACE Where are you? Do you ever take part in getting to know your Salesmen very well????often? Please don't disappoint means all the good customers you have because of Grover Cheeks !!!!!!!! More
by White Pearl
Employees Worked With
Grover Cheek
October 02, 2022
Toyota is the best and so are their people. I wasn't sure if I wanted a RAV4 or Corolla when I considered buying a new vehicle, and Shawn Griffits worked patiently with me for several months u I wasn't sure if I wanted a RAV4 or Corolla when I considered buying a new vehicle, and Shawn Griffits worked patiently with me for several months until I decided on the Corolla LE. Then, before I drove my new car off the lot, Shawn took time to explain in detail every feature and he even set a few stations on the radio for me. I feel like Shawn went the extra mile to make sure I "love what I drive" and I absolutely do! More
by cjwwriter
Employees Worked With
Shawn Griffits
September 30, 2022
Such a great place to buy a vehicle from! I bought one 3 years ago and now I have done it again… Jimmy Campbell is your go to guy! Such a great guy and he is the real deal! Also wrap it up wi I bought one 3 years ago and now I have done it again… Jimmy Campbell is your go to guy! Such a great guy and he is the real deal! Also wrap it up with David Barton! Great guys! See youns down the road. More
by Shmarshall777
Employees Worked With
Jimmy Campbell, David Barton
August 28, 2022
Easiest car buying experience EVER! Grover Cheek was fantastic to work with!!! High recommend!!! Will definitely be back!! Grover Cheek was fantastic to work with!!! High recommend!!! Will definitely be back!! More
by Tscusick
Employees Worked With
David Barton and Sheila Clark, Grover Cheek
