Rusty Wallace Kia of Knoxville
Knoxville, TN
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A great beginning My husband and I came to Rusty Wallace Kia after he had researched which cars he felt would be the best fit for our needs. James Gordon met us soon af My husband and I came to Rusty Wallace Kia after he had researched which cars he felt would be the best fit for our needs. James Gordon met us soon after we arrived. After asking what we were looking for and asked about color and features we would like. After a couple of test drives we found a car that would fit our needs. He was so much help in leading us through the entire process. I would definitely recommend your dealership and while we keep a vehicle for a very long time, I'm sure we will return there when we need to shop again. We left very happy customers. More
Very efficient. The great experience started with our salesman ,James Gordon. James was professional and took a honest no pressure approach to our buying experience. The great experience started with our salesman ,James Gordon. James was professional and took a honest no pressure approach to our buying experience. If you go there, definitely ask for James! The finance process was the quickest and easiest we've ever experienced. The entire sales staff seem like they genuinely care about the customer and not just the sale. More
Professional, no pressure and courteous We were very pleased with our salesperson, Josh Welch. He was very pleasant, professional and courteous. We felt he was always being truthful with us. We were very pleased with our salesperson, Josh Welch. He was very pleasant, professional and courteous. We felt he was always being truthful with us. Probably our best car buying experience. More
New car I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful in explaining everything to me. He was very patient and friendly and he didn’t push me to the sale. I had some problems with my last Forte and Scott was very diplomatic in his approach. I believe had it been any other salesperson I would be driving a car by a different manufacturer. More
Great service they didn't stop until they got us exactly what we wanted! Remo worked his tail off for us and I cannot thank you enough. they didn't stop until they got us exactly what we wanted! Remo worked his tail off for us and I cannot thank you enough. More
Fantastic staff and service! From the time I pulled up I felt at home. Everyone on staff treated me like family and I felt they valued my thoughts and opinions. Scott was great, h From the time I pulled up I felt at home. Everyone on staff treated me like family and I felt they valued my thoughts and opinions. Scott was great, he showed me exactly what I was looking for and detailed the differences between the vehicles I was interested in. He never pushed me to make any decision but listened and put me in the right car. I love my Stinger and I love Rusty Wallace Kia, and what they stand for. Taking care of the guest and giving them great value. More
Great place to buy from! Remo is our go to guy for a car!. Always very helpful and not pushy! 2nd Sorento we have owned and from the same dealership! Remo is our go to guy for a car!. Always very helpful and not pushy! 2nd Sorento we have owned and from the same dealership! More
Great experience for purchasing a new car The overall experience in purchasing my new vehicle was great. I never once felt pressured to purchase a vehicle and was able to take my own pace. I w The overall experience in purchasing my new vehicle was great. I never once felt pressured to purchase a vehicle and was able to take my own pace. I was even provided lunch during my wait. Overall, it was a great experience. More
Remo was great to work with. We had been thinking about trading for a long time. Remo was so nice and his explanation of the car's features was outstanding. He made it so easy to We had been thinking about trading for a long time. Remo was so nice and his explanation of the car's features was outstanding. He made it so easy to understand. Great salesman. More
New car purchase Wonderful knowledgeable professionals at Rusty Wallace Kia. James Gordon was just plain nice no pressure and easy to discuss car details. All folks Wonderful knowledgeable professionals at Rusty Wallace Kia. James Gordon was just plain nice no pressure and easy to discuss car details. All folks my wife and I met were 100% customer service oriented . Would recommend them and will return. This is our second new car purchase from them in 3 years. Same great customer service and pricing. Tony Bailey closed the deal with excellent price for us. More