Rusty Wallace Kia of Knoxville

Excellent Service Sara had my loaner car warm and ready for men when I arrived. The check in process was quick and she had me on my way in minutes. That afternoon, my Sara had my loaner car warm and ready for men when I arrived. The check in process was quick and she had me on my way in minutes. That afternoon, my car was also ready as promised and I was on my way in minutes. More

I HATE BUYING CARS... EXCEPT AT THIS DEALERSHIP! I feel I was treated courteously and given a fair deal. I was sad to see my Camaro go, but I love my new (new to me anyway) Sorento!! I feel I was treated courteously and given a fair deal. I was sad to see my Camaro go, but I love my new (new to me anyway) Sorento!! More

Check Engine Light I called to ask about the check engine light and was told I could bring my car in immediately. They ran a diagnostic on it and told me what the proble I called to ask about the check engine light and was told I could bring my car in immediately. They ran a diagnostic on it and told me what the problem was along with a quote to repair it. I will check back with the service department at a later date about repairs. Great service! More

Awesome service This was my first time using this location for service. Brian was great to work with....very professional and courteous. He did everything I asked a This was my first time using this location for service. Brian was great to work with....very professional and courteous. He did everything I asked and then some. I will be back again and again. More

Great service By far the best customer service I have ever had on vehicle maintenance. Tushar is a great communicator. I am still blown away by how he kept me in th By far the best customer service I have ever had on vehicle maintenance. Tushar is a great communicator. I am still blown away by how he kept me in the loop on everything. Really felt like he cared about my car and solving anything that they found. Great service. Will bring all my vehicles their now. More

Brakes Excellent service. Met with Bryan who took great care. When the service workers stopped for lunch he recommended a loaner car so I would not have to Excellent service. Met with Bryan who took great care. When the service workers stopped for lunch he recommended a loaner car so I would not have to wait. He also explained everything, and walked me out to my car when it was finished I highly recommend him for his service and professionalism. More

Very pleased I truly appreciate the patience that Brandon D. Had with me while I made my decision to buy. He was very pleasant with my entire family and understand I truly appreciate the patience that Brandon D. Had with me while I made my decision to buy. He was very pleasant with my entire family and understanding of my needs. I had an awesome financial manger handle my paperwork as well. I will be back to Rusty Wallace Kia in Callahan to get my next vechicle. More

Great experience working with this local dealer. They were very patient with us as we went through the buying process. We did not feel pressured into buying something working with this local dealer. They were very patient with us as we went through the buying process. We did not feel pressured into buying something we didn't want or need. Overall the process was fast and the staff were very friendly! More

Recall fix Always have a great experience with Rusty Wallace Kia! Love the people and atmosphere! Excellent service and always treat you wonderful! Loving doing Always have a great experience with Rusty Wallace Kia! Love the people and atmosphere! Excellent service and always treat you wonderful! Loving doing business here. More

Great He went over and beyond to help me out from the time I walked in till I left. Even got me a loaner to pick up my child He went over and beyond to help me out from the time I walked in till I left. Even got me a loaner to pick up my child More